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“Bed Bug” 1 of 5 bubbles
Review of Stay Inn West Palm Beach Airport

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Stay Inn West Palm Beach Airport
Ranked #30 of 34 Hotels in West Palm Beach
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Bed Bug”
1 of 5 bubbles Reviewed 30 January 2012

I woke up to a bed bug gnawing on my finger just underneath my nail. Yuck! Worse yet, when I reported it to the front desk attendant, she acted as though it was no big deal. I will never stay here again (which is too bad because the price is reasonable and I've had prior good stays here).

  • Stayed July 2011, travelled on business
    • 1 of 5 bubbles
      Cleanliness
Helpful?
3 Thank P N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review, 3 April 2012
We would like to say thank you for the information you have provided us with your recent stay at the Stay Inn WPB, I would like you to know that we take our customers comments very seriously and take care of the issues ASAP and the issues has been addressed and take care off. I do hope you give us the opportunity to serve in the further to provide you the excellent service you and all our customers deserve.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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228 reviews from our community

Traveller rating
    27
    59
    47
    43
    52
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
  • Spanish first
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English first
DeBary, Florida
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 15 December 2011

This place has dirty rooms and beds that are unsleepable.

  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rhino32713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Charles, Louisiana, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 14 December 2011

DO NOT STAY HERE! I was quoted a price of $167.01 when I made the reservation. When I arrived, I was told that there was going to be a $20 incidental charge-I was charged $60. Then this motel also charged me $55.27+ $70+ $20 more and didn't know why.
This place is either a rip off, or staff doesn't know how to charge. Either way, it's a hassle and rip off.... DO NOT BOOK HERE!!! They bill you much more than you're told on the phone, or at check in!

Room Tip: Do not book here!
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  • Stayed December 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 4 December 2011

We wanted to like this hotel so much. They gave us cookies when we arrived, they had a lovely free breakfast in the morning, it was close to the airport, the rate was fabulous, etc, etc, etc. Overall it was fine... clean enough... but there were just some frustrating experiences. Everytime we took the shuttle, we waited for 30-45 minutes to be picked up. We had requested a crib for our 8 month old daughter. The first night we stayed, they didn't have a crib for us so we had to make a make-shift crib out of the couch. They sent us to a dirty room, before sending us to a clean room. The toilet constantly dripped.

Overall, it was an okay experience. It is good if you just need a decent hotel with a good rate that is near the airport. But it isn't somewhere to stay long term.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank PinkLibby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
floridapalmbeach, General Manager at Stay Inn West Palm Beach Airport, responded to this review, 2 April 2012
I would like to take this opportunity to thank you for your review in Trip Advisor on December 2011.
We look forward to serve you on your next trip to Florida .
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 29 October 2011

Security did not try to keep noise down, people passing by all night long, had to put my A/C fan all night to block outside noise. We will not stay again.
Rooms were clean, and staff was friendly. Good if you stay for one night only. No ammenities.

Room Tip: No ammenities,
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  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mazzurnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
131 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 12 September 2011

Had to spend an unexpected week on business with my large dog and was told this was the only hotel in the area that allowed pets. The manager and staff were very nice and even provided me with a list of local dog parks so my pup could go play. The free continental breakfast was nice as were the freshly-baked cookies they offered each afternoon. Clean room but not a lot of hot water when showering. Good value for the price and my needs!

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndrosBahamasBabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolling Meadows, Illinois
Level Contributor
118 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 bubbles Reviewed 1 July 2011

Upon arrival spoke with heavy set black woman with a cheap weave. Provided all dulocuments from Hotels.com with confirmation of reservation. The woman stated "I don't show a reservation for you" even after providing the documents show the opposite. She was unwilling to help. While on the phone with hotels.com another woman well dressed began to offer an alternative room. We reserved a non-smoking room and had to take a smoking room due to no other rooms beig available within a 65mile Radius. In town for Barrett Jackson. There was no indications from the road as to the location of this hotel. It is hidden behind a IHOP. Was told by desk manager that someone failed to enter several online reservations as there were 3 others folks with the same concern as us.

  • Stayed April 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Twister7096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stay Inn West Palm Beach Airport

Property: Stay Inn West Palm Beach Airport
Address: 1505 Belvedere Rd, West Palm Beach, FL 33406-1501
Region: United States > Florida > West Palm Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 34 Hotels in West Palm Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Stay Inn West Palm Beach Airport 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Stay Inn West Palm Beach Airport Hotel is a three story, 135 guest room property, centrally located in the heart of West Palm Beach. We are only 1 mile from the Palm Beach International Airport and 1.83 miles from the Palm Beach County Convention Center with easy access to numerous attractions in the surrounding area. The Stay Inn offers three different room categories: Deluxe King Study, Standard King Bed and Standard Two Double Beds. Our hotel offers a Complimentary Deluxe Continental Breakfast, Free USA Newspaper, Outdoor Pool and Sun Deck, Complimentary Shuttle Service to and from Palm Beach International Airport, Complimentary Shuttle Service to CityPlace (Downtown West Palm Beach), Free Passes to a Local Health Club, Complimentary Local and 800# Phone Calls, High Speed Wireless Internet Access and walking distance to 24 hour dining. We are also a Pet Friendly hotel ($20.00 per day per pet). ... more   less 
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Also Known As:
Stay Inn West Palm Beach Airport Hotel West Palm Beach
Best Western Palm Beach
Palm Beach Best Western
Best Western West Palm Beach
West Palm Beach Best Western
Stay Inn West Palm Beach Airport Florida

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