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“Started out good.........then”

Flightline Cafe & Catering
Ranked #62 of 223 Restaurants in Winter Haven
Restaurant details
Reviewed February 11, 2018

We had reservations for a group of 12. We were the first people to be seated at their 5PM opening for dinner. The waitress took our drink and dinner orders, then the manager came to our table and spoke to everyone, there was a guy playing the guitar it was wonderful. Then the wait........Other parties that came in after us were being served. The manager brought out a complimentary appitizer for the group and appoligized for the wait. Then the food started coming. One meal at a time with 10 to 15 minutes in between. Several guests had already finished while others had not even been served. The food was excellant and our group can have a good time anywhere, but we were disappointed in the service. They need to step up their game if they want this restaurant to succeed. Someone asked the manager how come it took so long to be serve and he said something about they didn't want to serve the food cold so that's why they brought it out in shifts?????We probably will not be back. It's a shame because it could be a nice evening out.

Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 27 reviews

Reviewed February 4, 2018

We were told...after waiting 20 min for someone to come to our table, that there was an hour wait for any food that we ordered. Avery nice barmaid saw that we were getting restless and came to get our drink order. My wife told them that we were just before getting up and leaving. The waitresses were very polite and apologetic. We ordered an appetizer and left. The prices are exorbitant. This is NOT ONLY a waitress/service problem...IT IS CLEARLY AN UNCOORDINATED MANAGEMENT/OWNER PROBLEM,
They close at 2pm and reopen at 5:30 pm...
They did have a VERY NICE guitarist that played lovely music. That was a nice touch!

    • Value
    • Service
1  Thank mike d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 23, 2018 via mobile

We went here as a group. On a Monday morning for breakfast. Honestly my expectations were low. I mean it’s airport food, right? Wronggggg. The menu is small but the food was amazing. The service was also amazing. I would go again. Those biscuits were perfect.

Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 21, 2018 via mobile

Amir, the owner, went from table to table talking to guests. Three of us had the Jambayala and the other Beef Medallions. All were totally happy with the service, food and ambiance. Definitely going back!

Thank reginaahvogel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2018 via mobile

We visited the cafe last night. We had high expectations but we were disappointed. The wait staff were very pleasant and they wanted to please us.

We had the French Onion Soup for starters. It was a very small cup and pricey for the size. The onions were undercooked. The small cup was$4.25.

My wife and I both had sandwiches. I had ice tea and she had water. The bill was $32 pre-tip.

We were a not honest with the manager who came over after the meal to how we liked everything.

Thank bbnj41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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