First off: If you are considering if you should do the Mt Rinjani trek, then DO IT! And definitely do it with Hallo Trekker!
From start to finish, Hallo Trekker was a professional and pleasant company to trek with. The day before the trek, they picked us up at the airport and drove us to a nice hotel in Senaru (it definitely exceeded our expectations, as we thought it would be very basic). Fendi (everyone calls him "the boss") gave us an excellent introduction to the tour, and Freddy (our awesome guide) brought us to see two beautiful waterfalls in Senaru. The next day, we started our 2d1n trek with Freddy and our two amazing porters (Eddi and Adet - not sure how to spell them, sorry!). Freddy kept our spirits high during the trip and provided us with PLENTY of snacks and drinks, and the porters cooked us amazing food and got us the best spot at the crater rim with an amazing view of the lake. After the trip, we were driven to our next destination. All of this was included in the price, and we felt that we got great value for our money! We couldn't have asked for a better team - they do a great job, and they will definitely do everything so you can enjoy your trip. We also like the fact that all the guides and porters are locals, and it seems like Fendi cares a lot about their well-being. It really makes you want to support the company.
As for the hike itself, the view from Senaru crater rim was mindblowing. We decided not to summit this time, but we felt like it wasn't necessary as we could see everything from the crater rim. Some day we will return and do a 3d2n trip to the summit - and we will definitely go with Hallo Trekker again!
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