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Reviewed April 3, 2018 via mobile

Very Luxurious Rooms and nice facilities. Food is good too but options are quite limited for vegetarians. There is a swimming pool, gym, tennis court, Table Tennis table, game room, kids club and 4 restaurants. Give it a try. Trust me, you don’t want to miss it

Date of stay: March 2018
Thank Hurditya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this reviewResponded April 5, 2018

Dear Hurditya,

Thank you for taking time to review your great experience with Holiday Inn Resort Batam.

We are delighted to know you enjoyed the facilities we provided. A positive guest experience is something our team takes great pride in. We appreciate your kind feedback and look forward to your next visit soon.

Sincerely,

Dewi
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2018

The overall experience was great. The rooms are little run down. The pool and kids pool are very good. Breakfast was excellent with wide variety. The spa services were wonderful. The hotel staff were very courteous. There are other restaurants and bar as well. The thai food was delicious.

Date of stay: September 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank MadhuSarvesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIRB G, Front Office Supervisor at Holiday Inn Resort Batam, responded to this reviewResponded March 22, 2018

Dear Madhu Sarvesh,

We really appreciate your support for keep sharing us your positive feedback about your experience in this resort .
We are very pleased to hear from our loyal guest like you that you appreciated the friendliness and assistance of our staff. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.
We pride ourselves on creating pleasant memories, for sure we keeping you as part of our Holiday Inn Resort family.
Looking forward to welcoming you again.

Best regards,

Nita
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 18, 2018 via mobile

It’s my second time and will definitely return again. My 5 year old Son loves the pool (with slide) and the food. The staffs are always making sure everything is fine. I can rely on Dewi and her team at front desk for making the check in/out a breeze. Thank you Dewi.

As for the food selection, it’s limited (especially the breakfast). Kids eat free for every paying adult but I had to pay just because I wanted takeaway and eat in my room. Apart from that, I would recommend anyone with kids to stay in this hotel.

-Vig

Date of stay: March 2018
Trip type: Travelled with family
Thank vignesK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIRB G, Front Office Supervisor at Holiday Inn Resort Batam, responded to this reviewResponded March 22, 2018

Dear Mr. Vignes,

It is a pleasure to hear all the great experience you had in our resort, most importantly about how well our team took care of you and your family with the friendly attitude and attentive service.
We really appreciate your amazing review to our resort and we all look forward to welcoming you back to Holiday Inn Resort Batam.

Best regards,

Nita
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 24, 2018 via mobile

I had some residual IHG points to cash in and there aren’t many places you can redeem just 10k points. So I decided to make the most of Batam’s proximity to Singapore for a quick getaway. The Holiday Inn provides free transport to and from Sekupang ferry terminal, although the Waterfront ferry is much closer. The location is really in the middle of nowhere so don’t expect to see much apart from the resort. Breakfast was reasonably priced at 110k IDR. The place is more like a condo than a hotel but was in good condition and the staff were friendly. I would consider returning here with the family.

Date of stay: February 2018
Trip type: Travelled solo
1  Thank KGB777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIRB G, Front Office Supervisor at Holiday Inn Resort Batam, responded to this reviewResponded March 22, 2018

Dear Value guest,

We really appreciate your continued support for keep sharing us your positive feedback about your experience in the resort.
We are very pleased to hear from our loyal guest like you that you appreciated the friendliness and assistance of our staff. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.
We pride ourselves on creating pleasant memories, for sure we keeping you as part of our Holiday Inn Resort family.
Looking forward to welcoming you again.

Best wishes,

Nita
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 29, 2018

Always my first choice for a quick unplanned getaway from singapore with the family, has one of the best spa's and highest servicing standards, the property might not be flamboyant but it makes up with facilities and servicing !
Our special thanks to the staff who made my birthday special , eko, jhoni, dzikri,setia , ani, aan, viki, dewa and others .
see you guys soon !

Room tip: top floors for 2 bedroom suite
Date of stay: January 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank julianf73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIRB G, other at Holiday Inn Resort Batam, responded to this reviewResponded January 31, 2018

Dear Julianf73,

Thank you for choosing Holiday Inn Resort Batam for to celebrate your special occasion and thank you for taking time to review your great experience with us.

We are delighted to know you enjoyed facilities provided and our Staff services up to your expectation. For sure we would like to share your kind words to our staff.

Hope to welcoming and serve you again with other great experience.

Regards,

Dewi
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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