Great hotel and very inexpensive. Only downside was breakfast had a long wait for the waffles. People were making 3-5 waffles at a time. Other than that it was great. The room was very clean and nicely updated. More
- Free Wifi
- Free Parking
Great hotel and very inexpensive. Only downside was breakfast had a long wait for the waffles. People were making 3-5 waffles at a time. Other than that it was great. The room was very clean and nicely updated. MoreShow less
Thank you Angela, we do appreciate you sharing your experience.
We didint like of the localization, see the photos of the bathroom: terrible! The hall it’s really ugly too with problem at the ceiling , the bedroom it’s better because the furniture are brand new...
Thank you for staying with us, the next phase of the remodel is the bathrooms. I will share with the team as we should and will improve those items until the remodel happens.
She first gave me a room next to the ice machine after I explained to her I was so tired. And she lied saying she didn’t have any more rooms so.... I could not bear the room she gave me it was disgusting!!!!! Especially the bathroom OMG!!!!!! So the room she said she didn’t have suddenly popped up on a lower level ha ha ha!!!! Well it was worse because every sheet had urine like stains in them!!! I ask for clean sheet she sent only one by some guy saying she said that’s all she said I needed!!!! What a bias Hispanic lady!!!!!
Thank you for staying with and please accept my apology on behalf of the team here.
I stayed during a "snowstorm" in Atlanta (1 to 2 inches of snow) so the hotel was overbooked and extraordinarily understaffed. Please take this with a grain of salt because I hope it is usually better than this.
The free shuttle did not come from the airport so I took a cab. There was garbage all over the hallways. There was no free breakfast (the person responsible could not make it in due to the snow). There were hairballs in my hotel room. And the heat didn't work well.
This review will likely reflect what your stay will be like if you ever find yourself stranded at Atlanta airport due to a weather-related emergency, looking for a place to stay. I am sure the conditions are better on normal days.
Thank you for staying and your understanding. Please accept my apology on behalf of the team for the challenges you encountered.
I am writing this while still here. The ONLY reason I’m staying tonight is because we are with a large school group. The group coordinator had everything handled weeks ago. Upon arrival, 200 plus people stood in the lobby for at least an hour trying to get room keys. Our room was still dirty. Chips, dirt, and pubic hair was still in the bed. The kicker is, the beds were made. THEY LEFT THE PREVIOUS SHEETS ON OUR BED. Also, at least 10 other families were given room keys to rooms that were occupied. They walked in on other people. Note: there are no room safes. So, beware that people can walk in and have access to your stuff because the front desk will hand them a key. If I wasn’t dependent on a charter bus, I’d go to another hotel tonight.
Hi Jennie, I will follow up with the sales and front desk departments on your group to ensure that type of delay is avoided in the future and miscommunication about who is which room. We do have safes behind the front desk if you need to lock anything up. The individuals in housekeeping have been addressed about the work performance. I offer you my apologies for less than desirable stay. I hope the rest of your trip was enjoyable.
Ups - comfy rooms
La Fiesta restaurant attached is amazing
Downs- booked for pool, didn’t tell me it was closed. Said fridge and microwave In room, had to pay 10$ to get one put in.
The overall location doesn’t seem the best but great for the airport.
We hope you will visit again when our seasonal pool opens from Memorial Day to Labor Day.