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“A ver nice hotel with great staff”

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DoubleTree by Hilton Hotel Columbus
Ranked #9 of 46 Hotels in Columbus
Tellico Plains, Tennessee
Level 6 Contributor
184 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
“A ver nice hotel with great staff”
Reviewed 26 January 2012

I am often searching for the best value in the Hilton chain, more often than not, DoubleTree is less expensive than a Hampton and this was the case here. Add in a full service hotel, add in a real hot breakfast and you can't go wrong. Staff was terrific, spot on courteous without being over the top.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, 31 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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English first
Noblesville, Indiana
Level 6 Contributor
169 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 12 January 2012

Stayed at this property early December when visiting Ft Benning for my cousin's graduation from basic training. This hotel is EASY to get to from the Columbus Airport. Our flight got in at 10a, although they couldn't get us in our rooms (4total) that early, they did get us in our rooms well before the 3p check in time. Lobby was nice and spacious. Front desk staff was very accomidating and helpful. Everyone staff member that I passed said "hello" and "have a great day". I had a king room. The room was nice, looked recently updated, and clean. I was connected to another family member's double room which was just as nice. We had celebratory cocktails one night at the bar at Hollihans, which was nice that there was a "bar" so close by. That being said, this is the first Hilton property that I have been to where there wasn't some sort of complimentary breakfast...we figured it was because of the restaurant in the hotel, which did offer breakfast. The room service prices were resonable. Guess you could always have a world famous DoubleTree cookie for breakfast!!!! Still utterly disappointed that I never did get a cookie...not because it wasn't offered. I left the one I got at check-in in a family member's room...and they ate it. Then I just never got another one...totally my fault!!!! We got the millitary discount, so our rooms were $86 or so...which was a STEAL!!!! If you're visiting Ft Benning, or Columbus Ga for that matter...book a room at this property, you won't be disappointed!!!!! We are a Hilton Diamond Member Family, so we ALWAYS stay a Hilton Properties and the customer service at DoubleTree Columbus definatly OUTSHINED any other hotel I have every stayed at....GOOD JOB DoubleTree Columbus!!!! If I ever find myself back in Columbus, I will be staying with you!!!!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank misssarahg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, 13 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 January 2012

Pros
Great front desk
Hot cookie
Nice room
Great tv
Comy bed
Quite
Fast Internet
Great shower-water pressure awesome
Great free snacks in room

Cons
Dirty wash cloth under bed
Outdated elevator carpet
Did not like older tub

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Itrocs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, 13 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level 6 Contributor
160 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 5 January 2012

Great hotel for the business traveler. Clean, friendly on-sire restaurant...people go out of their way to be helpful. Highly recommend.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luvtotravel456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, 11 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
stafford, va
Level 6 Contributor
95 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 January 2012

I discovered the Doubletree in Columbus because of the overall reputation of the chain and the great Government/military leisure rate. The hotel staff was exceptionally friendly and helpful (replacing my breakfast chit when I needed another) and the property itself was up to the bettter doubletree standards. Overall very happy. Don't worry about being at the airport, as Columbus is small enough that a drive almost anywhere is 15 minutes or less.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johncatworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, 11 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 December 2011

I had an overnight stay during a business trip earlier this week. When you travel frequently, sometimes the hotels start to all look alike and the big differences become the staff, the food, and the bed. I am happy to report that the staff was warm and friendly, the food/service was excellent, and I had a great night's sleep.

Not only would I recommend the hotel, I am already scheduled to return on another trip soon.

Room Tip: My room was on the first floor as I have designated lower floors in my preference profile. I was ha...
See more room tips
  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank estrata1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, 11 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lyman
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 December 2011

I have stayed in this hotel for the last six weeks and I am still impressed daily by the high level of customer service. I just can't say enough about the staff here. From the front desk to housekeeping to the restaurant, everyone here is extremely friendly and accommodating. The hotel is conveniently located with several restaurants and shops nearby. The rooms are clean, spacious, comfortable, and well maintained. The bathrooms are not large, but still quite manageable. The hotel has a gym that is small, but better than most. Again the staff is what really sets this hotel apart; they have set the standard by which I will measure all other hotels.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at DoubleTree by Hilton Hotel Columbus, responded to this review, 11 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Columbus

Property: DoubleTree by Hilton Hotel Columbus
Address: 5351 Sidney Simons Blvd, Columbus, GA 31904-9073
Phone Number:
Region: United States > Georgia > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Columbus
#7 Business Hotel in Columbus
#11 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Columbus 3*
Number of rooms: 176
Official Description (provided by the hotel):
Discover a Georgia home on the road at DoubleTree by Hilton Hotel Columbus, where there is always a warm welcome and a fresh warm DoubleTree cookie on arrival. Just off I-185, this Columbus, GA hotel is eight miles from Fort Benning and 90 minutes from Hartsfield-Jackson Atlanta (ATL) International Airport. The "Fountain City" makes an elegant host for business and leisure travel. Play the fairways at over a dozen golf courses in the Columbus, GA area. Enjoy the comforts of home in a DoubleTree by Hilton Hotel Columbus guest room. Watch the 37-inch HDTV from the calm of your bed, or use complimentary internet access and remote printing to stay connected. Accessible rooms are thoughtfully designed to ensure comfort. Savor Georgia specialties and American cuisine at Houlihan's Restaurant, open for breakfast, lunch and dinner. Everything from Houlihan's kitchen is created from scratch and made to order. Let our friendly team help plan successful meetings and events in our Columbus hotel, with wedding venue and meeting space options to suit your needs. Choose from four meeting areas able to accommodate intimate meetings and grand celebrations alike, creating an unforgettable event in our Columbus, GA hotel. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Columbus
Four Points Columbus

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