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All reviewscinnamon rollsdoor separatingliving roomseparate sitting areafront desk staffwould stay here againroom was cleancoffee tablewonderful hotelflat screen tvtwo queen bedsbreakfast providedthree nightsthe breakfast areaworked greatnight's restmicrowave and fridge
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Reviewed November 5, 2017 via mobile

Great hotel, beds very comfortable. Hotel design is balconies surrounding a central lobby, very classy. Amenities great. Breakfast plentiful and good.
Staff outstanding! Especially my savior front desk friend Ms. Punam. All staff friendly and helpful. Week long business trip number 2, a home away from home.
Location good, several restaurants and many stores close by.

Stayed: November 2017, travelled on business
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinny M, Manager at Holiday Inn Express Hotel & Suites Atlanta - Conyers, responded to this reviewResponded November 8, 2017

Dear Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 17, 2017

The front desk staff were welcoming, enthusiastic, and helpful. We loved the suite layout with separated bedroom and kitchenette areas, reminiscent of Embassy Suites. The kitchenette had a second sink, which came in handy. The bed was comfortable, but my pillows were too hard, which gave me trouble sleeping and left a crick in my neck. My honey's were too soft, so there may have been a mix up in balancing them. The bedroom was so tomb quiet it would be easy to oversleep, but the living room area picked up a lot of noise from conversations in the elevator wells and atrium. Thankfully there was a door separating these areas within the suite. The dresser drawers were broken, crooked, and open. The hot tub did not work, which was a key selling point for us. The best part of the stay was the breakfast, complete with egg white and veggie mini omelets, salsa, sausage, a neato pancake maker, waffle maker, fresh fruits, cinnamon rolls, and chobani yogurt. We felt rushed to leave the buffet right at closing, though we arrived 45 mins prior. The worst part was the cleanliness. We killed 2 roaches within the first 2 minutes of being there, and the walls and furnishings were dirty with hand prints, finger prints, over foot long smears, and what appeared to be the victim of a child deciding furniture made a good coloring book. It looked like a hotel that was bought by a wealthy investor who was unwilling to spend funds to maintain what was once a pristine property. Overall, not worth the money. We could have stayed next door in a local chain for cheaper and then hit Cracker Barrel for breakfast. There were a lot of restaurants around the hotel, which was convenient.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank VirginiaSleeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinny M, General Manager at Holiday Inn Express Hotel & Suites Atlanta - Conyers, responded to this reviewResponded October 25, 2017

Dear Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

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Reviewed October 15, 2017 via mobile

We stayed two nights at this Holiday Inn because we were attending a funeral in Conyers. The rooms were average but clean. The desk clerks were a bit disconnected. The breakfast bar was average. I have stayed at much better Holiday Inn Express Hotels.

Stayed: October 2017, travelled as a couple
Thank Harold R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinny M, General Manager at Holiday Inn Express Hotel & Suites Atlanta - Conyers, responded to this reviewResponded October 25, 2017

Dear Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 18, 2017 via mobile

Nicest and most helpful staff! Clean rooms too!We are staying in the suite, which has a bedroom with a door leading into the living room and restroom. The staff even called our room once we got in to make sure that everything was good. Would recommend!

Stayed: August 2017
1  Thank miahbyrd2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy G, General Manager at Holiday Inn Express Hotel & Suites Atlanta - Conyers, responded to this reviewResponded August 20, 2017

Thank you for this fabulous 5 star review. We greatly appreciate your loyalty to the brand. We look forward to your next visit.
Sincerely
Tammy Griggs-Worley
General Manager and Staff of HIE Conyers

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Reviewed August 6, 2017 via mobile

The front desk gentleman was extremely nice. Ice didn't work on the 1st, 2nd or 4th floors... I know because we tried them all until we finally found some on the 3rd. There was a hum and deep roar of the ac or something that went on all night; so that was no fun. Otherwise it was clean, and just fine. If we had stayed longer, would've asked for a different room.

Stayed: August 2017, travelled with family
Thank Kaci A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tammy G, General Manager at Holiday Inn Express Hotel & Suites Atlanta - Conyers, responded to this reviewResponded August 8, 2017

Dear Kaci A,
Thank you for taking the time to write a review regarding your stay with us and the "4" Stars! We greatly appreciate it and your loyalty to the brand.
I am so sorry about the ice machines and we have issue being taken care of. I apologize that you all experienced a humming noise and we have addressed this, we appreciate you letting us know as we understand how important a great night sleep is.
Thank you again and we sure hope to see you again the next time you are in Conyers, GA.
Sincerley,
Tammy Griggs-Worley
General Manager and Staff of HIE

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