Most of the time the people are not very hospitable.... sometimes even cold/rude. What’s really bad, is last night, April 3,2018, they closed at 9:00pm even though a guest was in line ,already waiting, when there was a person in front of them that just ordered and their lights were still on. They even spoke something at the speaker, she couldn’t understand it, she asked for a blizzard (a simple ice cream) and then the guy came back and said, sorry my manager said we couldn’t. All she wanted was a simple blizzard. The open light was on, at least 5 cars were in the lot and you could see people inside, and again, the man in front of her who just ordered.... that is POOR CUSTOMER SERVICE! It’s just rude! Any business should show courtesy, since the lights were on and she was already in line before time.
The food is decent and the speed of service is acceptable but they lack in all customer service skills. I don’t believe I have ever seen them smile. I have been there several times because they have really good ice cream and there is not a lot to choose from in the area.
i wish they actually cared about their guest/customers and would act like they enjoyed their employment. It’s depressing
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