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Traveller rating
325
172
51
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32
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All reviews no elevator great view mountain view pancakes parking lot room was clean great stay biscuits definitely stay here again first floor steep hill staff was very friendly blue ridge in town breakfast area pancake machine hot tub
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7 - 12 of 598 reviews
Reviewed April 17, 2021

I'm a business owner with two branches one in Ellijay one in Augusta ga. Great for my girlfriend and I when I'm in town. It's close to everything and reasonably affordable. We would love to have are own rate so we wouldn't have to shop around on internet for our price.

Date of stay: April 2021
  • Trip type: Travelled on business
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Review collected in partnership with Best Western
Thank robertH4562PF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda Jones, General Manager at Best Western Mountain View Inn, responded to this reviewResponded April 18, 2021

Dear robertH4562PF,
Thank you for taking the time to leave your kind feedback. Please call the hotel directly in the future. We can usually get you lower rates than online. Plus, Best Western has its rewards program so you earn points that you can redeem for free nights! Call us the next time you are planning a trip! We look forward to seeing you again!
Kind Regards,
Brenda J

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2021

Some of the staff are very rude and condescending. When we arrived, we were “shushed” and reminded of the quiet hours before even checking in. Not a friendly reminder, but basically told we were talking too loud. One of our rooms was missing amenities (fridge). Grab and go breakfast ends at 9, when the book in the room says 10. So, we missed the substandard breakfast. No elevator in 2021? What’s up with that? We were on the 2nd floor and had to carry luggage up the stairs. They basically provide nothing to you. No coffee in the lobby, nothing. It’s really not that hard to work within these COVID restrictions and try to make it enjoyable (others successfully do it). The hotel does sit up on a great hill overlooking the mountains. Cool view. It was also clean. That’s about it. That’s all you get for the money.

Date of stay: March 2021
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Review collected in partnership with Best Western
Thank chrism85871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda Jones, General Manager at Best Western Mountain View Inn, responded to this reviewResponded April 1, 2021

Dear chrism85871,
Thank you for taking the time to share your concerns. I sincerely apologize for the issues it seems like you experienced during your stay with us.
Kind Regards,
Brenda J

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2021

The hotel was wonderful with great staff. Close to restaurants easy to get to. The rooms were clean and neat . The only drawback is you have to take stairs to the 2nd floor since there is no elevator.

Date of stay: March 2021
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Review collected in partnership with Best Western
Thank tketterer2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda Jones, General Manager at Best Western Mountain View Inn, responded to this reviewResponded March 20, 2021

Dear tketterer2021,

Thank you for your kind feedback. I'm so happy you enjoyed your stay! We hope to see you again when you are in the area!

Kind Regards,
Brenda J

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Reviewed February 13, 2021

The beds are comfortable. The hotel was on the top of a mountain so you have a great view. The lady at the front desk was so helpful. The sunrise view from the parking lot is really something to see if you are just in town and have the time.

Date of stay: February 2021
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Review collected in partnership with Best Western
Thank christyoparks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda Jones, General Manager at Best Western Mountain View Inn, responded to this reviewResponded February 15, 2021

Dear Christy,

Thank you for your kind feedback. I'm so happy you enjoyed your stay! We hope to see you again when you are in the area!

Kind Regards,
Brenda J

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Reviewed January 7, 2021

The staff was very friendly. The beds were extremely uncomfortable. The pillows were tiny...more the size for a child and we only got 2. The property was very nice. The hotel is 2 story but no elevator so we had to carry our suitcases up the stairs.

Date of stay: January 2021
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Review collected in partnership with Best Western
Thank scottandtammy86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda Jones, General Manager at Best Western Mountain View Inn, responded to this reviewResponded January 11, 2021

Dear scottandtammy86,

Thank you for posting a review. We appreciate your time and your business. I'm sorry your stay wasn't completely satisfactory. Perhaps the next time we can do better. Due to Covid-19, the items in the rooms have been minimized, but more pillows are always available. We would be happy to help in any way with your luggage. Just come see us at the front desk, we are here to help in anyway that we can.

Kind Regards, Brenda J

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