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“Respite from hurricane Irma”

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Country Inn & Suites By Carlson, Hinesville
Ranked #9 of 12 Hotels in Hinesville
Reviewed 18 September 2017

Under a mandatory evacuation from the islands of Coastal Georgia due to the approaching hurricane, Irma, this hotel provided hospitality that we haven't ever really experienced. Hinesville, GA was under a mandatory evac order, but the hotels were allowed to remain open due to being staging areas for power trucks, tree cutters, and emergency vehicles from all over.
We must have been Providentially led to THIS hotel because the emotional and physical comfort this staff...(ALL OF THEM...from front desk to housekeeping)...provided is SECOND TO NONE!!!! Debby, Alan, Becky....everyone...THANK YOU. 5 nights could seem an eternity-the hotel lost power TWICE during that time. The staff never missed a beat...hot coffee....warm fresh baked cookies....a friendly face 24/7...made the extreme inconvenience so much easier to bear...So thankful to have chosen THIS hotel. It's NEVER the place, though. It's ALWAYS the people that MAKE the place special.

Room Tip: third floor, corner suite, with view of General Stewart Way
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  • Stayed: September 2017, travelled solo
    • Value
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Thank lscarlton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 21 of 177 reviews

Reviewed 13 September 2017 via mobile

Big thank you to Debbie and Alan At the front desk that - despite the entire town being on mandatory evacuation - honored our Rez and stayed Thru the duration ...doing their best to maintain service standards
I am so grateful for their dedication, friendliness, helpfulness, professionalism.

This hotel does need "refreshing". It is clean and well run but Very tired. Carpets should be replaced. Paint job. Etc.

But I am glad they were there for me

Stayed: September 2017, travelled with friends
Thank jjssi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017

This hotel was average to nice in some respects. There was an ownership change recently and there were also some repairs that needed to be done. I overlooked that because the staff on site was always very polite, friendly etc. They went out of their way to make my stay enjoyable. And there were good cookies.

  • Stayed: August 2017, travelled solo
    • Location
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Thank luvmy32000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017

I want to express how wonderful Ms.Terrell the night auditor is there was a hiccup with our rate and I must say wasn't pleased at first, but after talking to Ms. Terrell she showed such professionalism and curtesy in handling the situation late on the evening of 8/26/17 my husband and I felt at ease before going to bed that she should take the proper steps to handle the problem. When I woke up the next morning just as she promised her and Chassidy ( who great us with a smile and conversation every morning) were hard at work hashing out this problem and on the phone with the DM Cathy who reassured me that she would be in this morning to make that correction to Becky's promise and she has kept her promise and taken cared of it. We just want the staff to know that we appreciate all there hard work. We also wanted to thank Michelle for making sure where we eat in the morning is clean and she was informative on current events and courteous as well. So again thank you for all our help and for a lovely stay while we visited our family and we look forward to being part of the Carlson group and also to coming back to visit again you guys are our new family!

Room Tip: Need more lighting in the room, over the table in the living room
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  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank tmaxwellsline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 August 2017

Thank you for such a great review. We are happy to know your stay turned out to be a great one. I will be sure to show all colleagues this so they can see the appreciation you have shown. If your ever back in the Hinesville, GA area we look forward to accommodating you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

The check in process was ok, got in first room the sheets were nasty, they were covered in hair and the room had a nasty musty smell. Get in the second room the sheets were clean but it still had a musty smell. Latter that night I had a visit from 2 lil critters, they want bother you now! Clean and exterminate!

  • Stayed: August 2017, travelled solo
    • Value
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Review collected in partnership with Country Inns & Suites By Carlson
Thank B9476JGdenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

This was my 3rd time staying t this hotel. While it definitely is not my 1st choice of hotels in Hinesville, it was much better than before. Check in was quick and easy. I was early- typically they charge $25 for early check in, however I was not charged due to my long drive. That was much appreciated. The hotel is dated, the rooms aren't up to date however our stay was comfortable. Breakfast was good, something different every morning. The pool was open during this visit... nice and relaxing in the evening.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank myminime72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017

  • Stayed: June 2017, travelled as a couple
    • Value
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Review collected in partnership with Country Inns & Suites By Carlson
Thank randolphb501
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Country Inn & Suites By Carlson, Hinesville

Address: 742 E General Stewart Way, Hinesville, GA 31313-2626
Phone Number:
Region: United States > Georgia > Hinesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in Hinesville
Price Range: $92 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Hinesville 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Warm Welcomes at our Hotel's Location in Hinesville, GeorgiaWhether you're visiting for business or leisure, the Country Inn & Suites Hotel near Fort Stewart offers an ideal mix of comfortable rooms, modern amenities and friendly service—all at an affordable price. Recent renovations show throughout our hotel, from our outdoor pool with a Redwood Sauna and barbecue grills to our on-site Fitness Center and our spacious rooms and suites. We also offer free high-speed Internet access for your convenience. At the Country Inn & Suites Hinesville Hotel, we are proud to be a Government-Preferred hotel with a great Federal Rooms program, and we are located just a mile from Fort Stewart Army Base. For fun day trips to the coast, our hotel's Hinesville, Georgia location is also an easy drive from downtown Savannah and Tybee Island. ... more   less 
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Also Known As:
Country Inn Hinesville
Hinesville Country Inn

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