Within the first couple minutes of being in the room my mom found a roach in the bathroom. I called the front desk several times and no one answered. So I walked to the front desk and the front desk person was talking on her personal cell phone. She didn't acknowledge my presence and continued her conversation about her mom dying on the 26; the funeral being on the 1st; moving from a 3 bedroom to a 2 bedroom, etc. Once she was done with her conversation she asked if she could help me. I explained my issue and asked what could be done. She politely said nothing because the hotel was full and she didn't know where maintenance kept the bug spray and would leave a note for them to spray the next morning.
The room appeared clean. We killed 4 roaches in the bathroom during our 12 hour stay. We didn't see any roaches outside the bathroom. According to Priceline, the hotel is refunding me 20% of the cost for that night stay for the "inconvenience". We will see how that goes.
- Official Description (provided by the hotel):
- The newly renovated Red Roof Inn & Suites Hinesville is family friendly, and an excellent choice for guests who are visiting Fort Stewart or Liberty Regional Hospital, as the hotel is within a 5 minute drive to both locations. Savannah College is also just 10 minutes away. Other great attractions like Fort McAllister State Historic Park, and Savannah Mall can easily be enjoyed within 30 minutes. When you check in, check out the room amenities we have to offer during your stay. The non-smoking rooms at this newly renovated hotel offer large flat screen TVs, microwave & refrigerators, work desk, and hairdryers. Select rooms offer Jacuzzi's, and coffee makers. This hotel offers suite rooms, and coin laundry is available. Complimentary coffeehouse-style coffee & tea are offered in the lobby and one well-behaved pet per room is welcome. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Hinesville
- Comfort Suites Hinesville
- Hinesville Comfort Suites