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All reviews front desk staff free beer indoor pool would stay here again an asset convenient place to stay great customer service nice property large room living room no exception late checkout complimentary breakfast stayed for one night the breakfast area water pressure comfortable bed
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Reviewed October 20, 2017

If you have been to a Holiday Inn Express you pretty much know what to expect. The staff here was outstanding. Breakfast was the typical powered eggs...

Beds were acceptable, and we slept well.

Being affinity group members we were given a complimentary upgrade.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank MarkBCharlotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicoletta B, General Manager at Holiday Inn Express & Suites, responded to this reviewResponded October 25, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Nicoletta Burston
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 11, 2017 via mobile

Felt very welcomed here and right at home. Thank God and Holiday Inn Express, in LaGrange, Georgia for providing us a safe haven!
Nicky Burston was always helpful, accommodating, kind and friendly. Went out of her way to see that everyone was taken care of. Very attentive to all of our needs.
Rose, at breakfast, was always cheerful and happy and feeding us the best breakfast you could ever ask for! My parents are lactose intolerant and glutton free and Rose still managed to find something they could eat.
We couldn't of asked for a better place to stay during this tumultuous time.
We will always be grateful for them.
Good people, clean, safe, and just a great place to stay! Thank you so much!

Stayed: September 2017, travelled with family
Thank Sandywaltrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicoletta B, General Manager at Holiday Inn Express & Suites, responded to this reviewResponded October 19, 2017

We would like to Thank You for your kind words about our hotel. We are so happy we were able to accommodate you and your family with everything you needed. We could not imagine what you all were going through being away from home and not knowing what the storm may bring. We do hope you will get the chance to come and visit us again under better circumstances and Buttons is always welcome!!
Thank You
Nicky B
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 18, 2017 via mobile

Cant say enough about Niicky the GM of this Holiday Inn! We were here for 10 nights and the whole staff from helpers in the Cafe to housekeeping and front desk staff made us feel at home! Everyone had such sweet Southern charm. I just couldn't believe how they tried to meet all of our needs with my two young granddaughters being so far from their home in SW FL.

If you need a clean, convenient place to stay with a family welcome attitude stay here!

Stayed: September 2017, travelled with family
1  Thank 721Travelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded September 20, 2017

Thank You so much for your kind words. We enjoyed having you and your daughter and 2 granddaughters staying with us. We just cant imagine what you all were going through with the hurricane and not knowing what was going on with your home how scary. It was a pleasure for myself and my staff to make sure you were as comfortable as you possibly could be. I do hope you will get a chance to come and visit us again of course under better circumstances. Tell my little sweetie I have her beautiful drawings hanging in my office.
Thank You from all of us at the Holiday Inn Express & Suites..

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Reviewed September 6, 2017

We stayed here one night to attend an event the next day. It was clean and fresh and staff were friendly. Breakfast traditional things and adequate for our needs. Comfortable beds and clean rooms. We would stay here again if we are in the area and recommended it to family traveling this fall.

Stayed: May 2017
Thank Bstryker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded September 7, 2017

My Staff and I would like to Thank You for taking the time to leave such nice comments about our hotel.. We are so happy you had a pleasant stay. We look forward to seeing you on your next trip to Lagrange Ga.
Thank You
Nicky B

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Reviewed September 4, 2017 via mobile

We only stayed one night on our way to Callaway Gardens, but we really enjoyed our stay. It will definitely be a place we go back to when we are in the area. The breakfast was good. There was a sweet cook who served. She was very accommodating. We had to check out, but they advertised complimentary food served in the afternoons.

Stayed: September 2017, travelled with family
1  Thank Athena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded September 5, 2017


We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Nicoletta Burston
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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