Night auditor Cynthia is rude
Pool doesn’t work
Indian management is rude
Poor parking spaces
Room stinks and halls
Overcharged my reservation wasn’t acknowledged
Was in military uniform got treated like
Cynthia been there for years and will treat u like dump
Dirty looking tub
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
We have stayed several times and enjoy this location, close to I-75 and several restaurants, shops, UF campus. The staff is friendly and Simon Duran at front desk always helpful. Enjoy those cookies at end of long day as well!
Stained sheets, non working elevators, construction in breakfast area while open, no freaking towel racks, nasty objects stuck to curtain, and out dated! This is the worst hotel I've ever stayed in.
Thank you for taking the time to complete our guest satisfaction survey.
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.