We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Lynn K

Great Stay!

5.0 of 5 bubblesReviewed Jan 11, 2023
Great customer service, clean and spacious rooms. Monique, Willie, and LaDona are the best! Ms. Lacy is great too! Enjoying my stay so far! Breakfast is grab and go and very convenient. No complaints.
Date of stay: January 2023
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Atlanta - Morrow, responded to this review
Responded Jan 12, 2023
Dear K5320ZJlynnk, Your kind comments are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.

Sincerely,
Hotel Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
C$154
C$137
  • Hampton
  • Booking.com
  • Hotels.com
2.5 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Free parking
C$135
  • Booking.com
  • Hotels.com
  • Expedia.com
    C$135
2.9 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Free parking
C$104
  • Booking.com
  • Hotels.com
  • BestWestern.com
    C$104
3.1 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Free parking
C$114
  • Booking.com
  • Hotels.com
  • Choice Hotels
    C$114
3.2 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Free parking
C$95
  • Booking.com
  • Hotels.com
  • Choice Hotels
    C$95
2.9 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Free parking
Exterior
C$65
  • Booking.com
  • Hotels.com
  • Algotels
3.5 km from Extended Stay America - Atlanta - Morrow
Free parking
C$109
Fully refundable
No prepayment needed
  • Booking.com
  • Hotels.com
  • Algotels
0.3 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Free parking
C$83
Fully refundable
No prepayment needed
  • Hotels.com
  • Booking.com
  • Wyndham
    C$83
2.8 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Free parking
C$72
Save with Choice Privileges
  • Expedia.com
    C$72
  • Hotels.com
  • eDreams
5.8 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Pool
  • Choice Hotels
    C$104
  • Hotels.com
  • Priceline
0.3 km from Extended Stay America - Atlanta - Morrow
Free Wifi
Free parking
View more hotels in Morrow
Reviews (98)
Filter reviews
98 results
Traveller rating
26
21
18
14
19
Traveller type
Time of year
LanguageAll languages
Traveller rating
26
21
18
14
19
Show reviews that mention
All reviews an extended stay place to stay coffee maker bed was comfortable great stay willie ms ga
Selected filters
Filter
Updating list...
4 - 9 of 98 reviews
Reviewed November 23, 2022

Since I was visiting my daughter for Thanksgiving I called ahead to ensure I would not have a problem because we travel with 2 large dogs. I was told it would not be a problem. When I checked in they told me only one dog was allowed and had to be under 40 pounds. They refused to budge so I left to find another place to stay on the Sunday night before Thanksgiving. My wife, however wanted to try again and as she was talking to the desk clerk someone left a room with two dogs and one of them was large. So they decided to let us stay. The room was not clean. The rug on the floor had 2 large holes in it and crumbs from someone's food. We didn't have to look far or long. We found the Candlewood Suites in McDonough took us the next day and allowed us to check in early. (see my review of the Candlewood for more info).

Date of stay: November 2022
Thank gregkV430QG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Atlanta - Morrow, responded to this reviewResponded November 24, 2022

Dear gregkV430QG, first and foremost, we would like to apologize for the inconvenience you and your family experienced during your recent visit. We appreciate you bringing these issues to our attention. Our team's first priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. Again, we regret any confusion or miscommunication that occurred. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 12, 2022 via mobile

There were roaches. The room smelled like mold and my family and I constantly was hearing noises on the floor above us the whole time during our stay felt like the ceiling was going to cave in. Did I say the noise continued even in the middle of the night making it hard to stay sleep. I want to believe it sounded like someone was tussling bc it definitely sounded like furniture being moved and I could hear arguing. Very much ghetto I wouldn’t recommend staying there unless you like killing roaches and dealing with noises throughout the day/night. It definitely need to be renovated. Too much money spent for you to have to pay for laundry usage as well. Housekeeping does not come during your stay just after when you’re checking out which is ridiculous.

Date of stay: May 2022
Trip type: Travelled with family
Thank kayuianaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Atlanta - Morrow, responded to this reviewResponded May 12, 2022

Kayuianaa, thank you for taking the time to evaluate your stay. We are sorry for the inconvenience you experienced due to the noise disturbance and that this prevented you from having a good night's rest. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. Our pest control provider has also been alerted, and we will take steps to ensure such issues do not happen in the future. Moreover, we will also address your comments regarding the housekeeping service with the appropriate individuals and make sure we prevent such reoccurrences. We hope to have the opportunity to make your next stay with us outstanding in every respect.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2022 via mobile

We were in town for a funeral. We were exhausted mentally and physically. I want to give a shout out to Willie at the front desk. He was so accommodating, he gave us coffee maker & ice when we came in for our drinks. The room was clean and bed was comfortable.
Also the ladies in the morning were pleasant😊

Date of stay: March 2022
Trip type: Travelled with family
Thank kittees2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Atlanta - Morrow, responded to this reviewResponded March 28, 2022

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team, especially Willie to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 3, 2021 via mobile

I did not encounter any problems with the staff or the location of this hotel, however the hotel was lacking in cleanliness. The bathroom in my room was disgusting and needed a complete renovation. I observed roaches several times in my room (baby roaches and adult) which made me very uncomfortable. I will definitely not be returning back to this hotel.

Date of stay: May 2021
Trip type: Travelled with family
Thank pottymouthsailor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Atlanta - Morrow, responded to this reviewResponded May 3, 2021

Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment with your suite. We will share your comments about the cleanliness issue with our housekeeping and pest control teams for their review and action. On a positive note, we are glad you liked our associates and our convenient location. We hope you will allow us to serve you in the future.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 31, 2021

Ms. Darlene at the front desk was very sweet and her customer service was amazing. She had a positive attitude since before I arrived at the hotel (when we were on the phone) and even when I got to the front desk! I will definitely be back when I want to get away again!

Date of stay: January 2021
Trip type: Travelled as a couple
Thank Yasminj1152
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ESA GM, General Manager at Extended Stay America - Atlanta - Morrow, responded to this reviewResponded January 31, 2021

Yasmin, thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by Darlene, and we will be sure to share your compliments with her. Thank you also for recommending us to fellow travelers, and we look forward to your next visit.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews