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All reviews hot tub business center fitness room waffles beds were very comfortable enjoyed my stay would stay again free breakfast atlanta wyndham microwave highway
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Reviewed September 23, 2018

We had to evacuate our home due to a Hurricane in our area and found this hotel. The hotel recently received a renovation and it was beautiful, clean and modern. The rooms are spacious, clean and comfortable. Our biggest disappointment is the less than helpful attitude of the staff. We never got housekeeping service even though we asked for it so had to stop at the front desk for towels. Hopefully you don't get stuck with bad service!

  • Stayed: September 2018, travelled with family
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Review collected in partnership with Home2 Suites by Hilton
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Home2 Suites by Hilton - Norcross, responded to this reviewResponded September 25, 2018

Hello RobertR,

We appreciate your feedback and are very happy that you found our hotel to be beautiful, clean and modern. I understand how stressful it must be to have to evacuate from your home due to a hurricane. We hope that all your friends and family made it through this natural disaster safely. We take our guests feedback very seriously and will relay to them how you perceived their service. it is our philosophy that you should feel at home when you are staying here with us and our team should go above and beyond to make you feel comfortable. I am sorry that we missed the mark with you and we hope that you will return in the future and give us another try.

Warm regards,

Jennifer

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Reviewed September 19, 2018

Small ants and hair al throughout the suite. Was not cleaned properly in my opinion. I was disappointed and have always been thoroughly satisfied. I will give this hotel the benefit of the doubt. Maybe because they were rushed to house so many hurricane victims the process had to move a lot quicker. But for me a clean bathroom and bed is a must!

  • Stayed: September 2018, travelled with family
    • Value
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Review collected in partnership with Home2 Suites by Hilton
Thank ttolbert778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Home2 Suites by Hilton - Norcross, responded to this reviewResponded September 20, 2018

Dear ttolbert778,

We appreciate your feedback and are sorry that you had these issues while here at the property. We certainly take this very seriously and will follow up with both our housekeeping team and professional pest control company. We hope that you give us another try in the future and would be honored to be your home away from home.

Warm regards,

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Reviewed August 25, 2018

First, the front was so nice and professional. The can meet your some requirements when you need a stove and pan. But the bed was not clean enough, there are some ants on the bed. Fortunately, nobody was bitten.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Home2 Suites by Hilton
Thank tommy696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Home2 Suites by Hilton - Norcross, responded to this reviewResponded August 27, 2018

Dear tommy696,

Thank you for staying with us while in the Atlanta area. I am very happy to hear that our staff was professional and friendly. It is our goal to make you feel at home while you are traveling. Thank you for letting us know about the ants, this has been addressed with our pest control provider to ensure that this does not occur in the future. We hope that we will see you soon when you come back to Norcross!

Warm regards,

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Reviewed August 24, 2018

Excellent mattress/bed, high quality linens. Very modern in terms of decorating the room interior. Breakfast is serve yourself, but a step up from cold continental eats. Very friendly staff, and the building is very attractive.

  • Stayed: August 2018, travelled on business
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Review collected in partnership with Home2 Suites by Hilton
Thank KCL40242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Home2 Suites by Hilton - Norcross, responded to this reviewResponded August 27, 2018

Dear KCL40242,

Thank you so much for making Home2 Suites Norcross your home away from home. Thank you for such wonderful feedback regarding your stay. We are very proud of our beautiful new hotel and our friendly staff! We can't wait for you to stay with us again!

Warm regards,

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Reviewed August 17, 2018

Great hotel. It had everything that you needed. Staff was very good. It was like new. The beds slept great. It is the best deal for the money. Other similar hotels were 50 dollars a night higher. Home 2 suites have been very consistent.

  • Stayed: August 2018, travelled on business
    • Value
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Review collected in partnership with Home2 Suites by Hilton
Thank 31myrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer G, General Manager at Home2 Suites by Hilton - Norcross, responded to this reviewResponded August 20, 2018

Dear 31myrag,

We are thrilled that you enjoyed your stay with us. We do have a value added product at a good value! Thank you for making us your home away from home while in the Atlanta area.

Warm regards,

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