This was just about the worst hotel experience of my life. To start off, they checked us into an occupied room. They gave us the key card and told us to take the elevator to the 4th floor. Of course you don’t knock when you think you are entering “your” room. When we went in, there was other people’s luggage and clothes and belonging already in the room. Thank goodness they were not in the room at the time. So, we got that fixed, just got some keys to another room.
There was a wedding party on Friday night (rehearsal) going on downstairs and they decided to play basketball in the hallway at 3am. Doors slamming all night long. Then they had their wedding on Saturday night. The wedding couple left at 12 midnight while the complete wedding party cheered out front of the hotel for what seemed like 15 or 20 minutes as the couple left. Then the party went back inside to the bar for, you guessed it, more partying. Then these folks decided to slam doors and continue the party in the hallway at 4am. And on top of all that, there was a fraternity reunion on our floor. A bunch of college friends that had not seen each other in 10 years. I think they wanted to show each other who could drink the most. Have they not learned anything in the last 10 years?
What really burned me up was when I was checking out of “party central”. All they asked me at the desk was “is everything on your bill correct?” Well, yes, my bill is correct. I stayed two nights and they charged for two nights. I asked them, aren’t you going to ask how my stay was? When I told them of the party experience for two nights straight, all they said was…”Well, it’s like that”. I didn’t even get an – I’m sorry.
I was only there for a special event in the area and don’t for see a need to ever stay in the area again, but if I do it sure won’t be at the Doubletree. This is certainly not up to Hilton Hotel standards.
- Official Description (provided by the hotel):
- DoubleTree Atlanta – Roswell, GA is off GA 400 close to local businesses and downtown Atlanta, GA. We offer free shuttle service to MARTA and to destinations within 5 miles plus complimentary WiFi. We have 12,000 sq ft of event space, an on-site restaurant, Dogwood Café and Lounge, and room service. Our other amenities include an outdoor pool, a fitness, and a business center. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Atlanta Roswell Hotel Roswell