I booked six double rooms for our group months in advance and when we got there they couldnt accomodate us. Two of our families had to go across the road to Microtel. The ice machine didn't work. The breakfasts were not restocked. The juice machine worked only sporadically. We never had enough towells for four people in each room. Our key cards had to be re programmed seven times in four days and we finally gave up trying to have four keys! Our smoke detector kept going off and the last morning it went off and wouldn't stop. We called the desk and over 20 minutes later someone came up to look. Meanwhile my husband climbed on a chair to see if he could make it stop and he fell off the chair! Overall the staff didn't seem to care if we were there or not, whether we were satisfied or not. We got no discount or other compensation from this hotel. We wouldn't recommend it to anyone!
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- Also Known As:
- Garden Hotel Union City