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All reviews special occasion main building food and wine our wedding anniversary coastal walks large bathroom fantastic food preseli hills roll top bath three nights fine dining a real treat roaring fire taster menu the cottages pembrokeshire coast high standard
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Reviewed April 2, 2018

A lovely hotel, super room, great food and wine and very pleasant attentive staff. It is not cheap but worth every penny for a really relaxing stay in beautiful surroundings. The room amenities were excellent.

  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank aandlhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NDK14, General Manager at Grove of Narberth, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your feedback with our future guests. We're delighted that you had an enjoyable visit.

We very much hope that you will return to us again soon.
Kind Regards, Louise Lewis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

We travelled here for a one night stay and booked ourselves in for dinner as well.

Checking in was fine apart from having been charged 64 GBP each in advance of the dinner we had not yet had or chosen.

We were shown to our room, good size and well decorated. Excellent shower and comfy bed.

Dinner was a farce. We were shown to our table eventually after complaining that it was nearly 21:00 and they were 25 minutes late in seating us. By this point we were rather hungry and very happy to receive their delicious bread. We chose à la carte rather than the tasting menu, and it took a long time to provide two starters and two main courses. At a fixed cost of 69 GBP per person for a starter, main course and dessert, our view was that the food was highly overpriced for what it was and certainly not worth the expenditure. If they are aiming for Michelin standards there is a lot of work to do in terms of improving service levels to the required seamless standard and kitchen organization to deal with à la carte orders and tasting menus needs significant improvement.

The wine list is disappointing with extremely high markups however we found a new Bordeaux that we had not yet tried and it was delicious.

Seating arrangements for both dinner and breakfast are very odd. Tables are set around the edge of the room and this seems to cause a rather curious staid, uncomfortable and unsettling atmosphere with diners at each table hesitatingly glancing around at each other and whispering.

Breakfast was excellent.

The grounds are beautifully kept.

The average score is on the basis of value for money, bearing in mind its location is in West Wales.

Stayed: April 2018, travelled as a couple
1  Thank Carmela83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NDK14, General Manager at Grove of Narberth, responded to this reviewResponded 3 weeks ago

Thank you for your feedback on your visit, I am very sorry to hear that our usual levels of service were not always evident during your stay, please accept our sincerest apologise for this. I can assure you that this is not the high standard that we strive for here at The Grove. Kind Regards, Louise Lewis General Manager

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Reviewed March 31, 2018

23rd to 25th March 2018. A 2 night stay booked through Secret Escapes - hence we paid half price. At that rate it was good value. I would not countenance paying the full rate though, which is more akin to what you'd pay for hotel accomodation in London. Our room - Preseli Loft - was in one of the cottages. Some steps outside and inside so not wheelchair friendly if that was an issue. Immaculately clean, Very comfortable bed and well equipped and nicely laid out bathroom. Breakfast was delicious too with a "starter" and then hot dishes on offer - all well cooked and very tasty...a good start to the day. Staff are very friendly and professional.

  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NDK14, General Manager at Grove of Narberth, responded to this reviewResponded 3 weeks ago

Dear John,
Thank you for taking the time to share your comments on Tripadvisor. We're delighted that you had an enjoyable visit. We very much hope that you will return to us again soon. Kind Regards, Louise Lewis General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

Top class nights stay with friends for a special dinner.The rooms are super luxury,top class bathrooms and facilities.All the staff are wonderful,warm,welcoming and very friendly.The tasting menu was superb and the accompanying wine flight first class.Impossible to choose a favourite course of food or wine! Will be back again for the next special occasion,hopefully soon!

Stayed: March 2018, travelled as a couple
2  Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NDK14, General Manager at Grove of Narberth, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your feedback with our future guests. We're delighted that you had an enjoyable visit and took the opportunity to indulge in our Chef's tasting menu.

We very much hope that you will return to us again soon.

Cofion cynnes/Kind regards,
Louise Lewis
General Manager

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Reviewed March 25, 2018

Just returned from a wonderful weekend stay at the Grove. What a lovely place! The setting is perfect for country walks and within a short drive of the beach, there's lots to do. We especially enjoyed the spacious room and luxury bathroom which is all decorated beautifully. The fine dining was a real treat and choosing the wine with Catriana to match each course was very enlightening and an entertaining part of the evening.

The icing on the cake was the dog friendly nature of the accommodation which meant we could take our little dog with us who was also very well catered for. Such a relaxing break we'll definitely be back to recharge our batteries!

  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank susan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NDK14, General Manager at Grove of Narberth, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your feedback with our future guests. We're delighted that you had an enjoyable visit.

We very much hope that you will return to us again soon.
Kind Regards,
Louise Lewis General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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