Dear Jeroen,
We thank you for taking some time to share your experience in our establishment.
We are sorry to see that it doesn't suit your need.
Our establishment is however especially designed for long stays and Families.
Indeed, with our fitness room and laundry opened 24/7, our rooftop pool open from 7am to 12pm during summer, our close to all amenities, airport, ferries and beaches location make our hotel the ideal place for family hollidays.
The photos on our website and on all the chanels you can book through, show the parking (free) in front of the hotel, as well as the vue from the roof top, the pool, the appartments, the breakfast room and photos of our services. Our multi-lingual staff is also very happy to inform you about our situation on the phone 24/7, or by e-mail, in case you need more information than the website.
Our appartments are well equiped with free wifi, kettle, private bathroom with a shower and a hair dryer, desk, flat-screen TV and air-conditionning. The kitchenette (free for long stay) is well equiped with a fridge, cooking plate, extractor hood, coffee maker, dishes, cutelry, drainning rack and a welcome kit. We are sorry that it doesn't reach your expectations.
Please note that we are available at the reception 24/7 or dialing 9 from your room.
Should you need anything until the end of your stay, do not hesitate to contact us, we would be very happy to make it as kind as possible.
Best regards
The Reception Team