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All reviewsrandolph streetclose to union stationgreat locationcomplimentary breakfastunited centeruber ridewould definitely stay here againself parkingfloor to ceiling windowswillis towerwhole foodsroom was spaciouswalking distancegreat place to stayeasy accessexcellent hotelexcellent stay
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Reviewed February 19, 2017

This new Hampton is located in a good location between the west loop area and the train stations. I know hotel is new but I was not sure of the age. However, it seems to be a brand new hotel. Everything was in great shape from the room, service, elevators were fast, and the staff was very friendly. We will definitely stay there again as I prefer quiet area versus busy areas like river north.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded March 26, 2017

Dear George S,

Thank you for taking your time to write about your experience at our hotel. Our location is about five months old. We are one of the few hotels on the West Loop Downtown Chicago and very excited to be at your service.

We are glad you enjoyed your stay with us and we look forward to welcome you back to our hotel when travel plans bring you back in Chicago.

Sincerely,
Suzana Salovic
Complex Front Office Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 18, 2017

Great new hotel that actually offers 2 Hilton properties in one building. No walls between, but clearly identified that the Hampton Inn is on the left and Homewood is on the right. I liked Homewood for the social evening time with more than finger food and beverages and the kitchen area in each suite are very nice when staying for multiple nights and you have left overs. Nice staff, clean/new rooms, good food, I will stay again.

  • Stayed: February 2017, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Lisa Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded February 25, 2017

Dear Lisa Y,

Thank you for talking your time to write about your experience at our hotel. We are glad you enjoyed your stay with us and liked our dual property.

We look forward to welcome you back to our hotel when travel plans bring you back in Chicago.

Sincerely,

Suzana Salovic
Complex Front Office Manager
Hampton Inn / Homewood Suites
Chicago West Loop


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 17, 2017

Room was clean and comfortable. Staff was very helpful. We asked for an early check in and an upgrade and we got both. Chris at the front desk was very helpful and he made sure our stay was great. The hotel is over all very new and a good place to stay at. I highly recommend it !

  • Stayed: February 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
Thank 591marymm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded February 25, 2017

Dear 591marymm,

Thank you for talking your time to write about your experience at our hotel. We are happy that Chris was at your service and we will share your beautiful comment with him and the rest of our team.

We are glad you enjoyed your stay with us and we look forward to welcome you back to our hotel when travel plans bring you back in Chicago.

Sincerely,

Suzana Salovic
Complex Front Office Manager
Hampton Inn / Homewood Suites
Chicago West Loop


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2017

Great hotel, clean and tidy with a beautiful city lights view. Amazing breakfast. Contemporary style of decoration. Easy access to parking but ain't free. Good pool and fitness center, just not enough time to try out everything

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton
Thank 400ravikiranc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded February 25, 2017

Dear 400ravikiranc,

We are happy you enjoyed the location, breakfast, pool and fitness center. Thank you for talking your time to write about your experience at our hotel and we look forward to welcome you back to our hotel when travel plans bring you back in Chicago.

Sincerely,

Suzana Salovic
Complex Front Office Manager
Hampton Inn / Homewood Suites
Chicago West Loop

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Reviewed February 14, 2017

Great location close to train station, but not a lot open immediately surrounding hotel on weekends. Very nice, updated room with comfortable bed. Would definitely stay here again when traveling in by train.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Barb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzana S, Front Office Manager at Hampton Inn Chicago Downtown West Loop, responded to this reviewResponded February 25, 2017

Dear Barb C,

Thank you for talking your time to write about your experience at our hotel.

We are glad you enjoyed your stay with us and we are sorry you found our location not a lot going on. Here at West Loop Chicago it is a little different from the actual Loop area, however next time you stay with us please stop at the front desk and our knowledgeable staff will be more then happy to assist you and give you our recommendations.

We look forward to welcome you back to our hotel when travel plans bring you back in Chicago.

Sincerely,

Suzana Salovic
Complex Front Office Manager
Hampton Inn / Homewood Suites
Chicago West Loop

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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