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All reviews select guest michigan avenue great location the american girl package the magnificent mile apple store wet bar corner suite sitting room turn down service living area third floor mag mile flat screen bell staff each morning room service
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Reviewed April 4, 2018

The hotel was clean and the staff were wonderful, especially Medina. She really was wonderfully helpful! She watched out for us and we appreciate the tender care we received. Checkout was very simple, and we appreciated the location of the hotel which was super.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018

Great location, walkable to many sites, modern and clean rooms. Excellent service and staff including the nicely groomed mustache door man who always opens the door with a big smile. I will stay here again.

  • Stayed: March 2018, travelled with friends
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank douglasi983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this reviewResponded April 6, 2018

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago!

Please follow us on Facebook @OmniChicago to stay up-to-date on everything happening at the hotel!

Thank you,
Barry Sondern
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

This hotel was in the perfect location for downtown Chicago. The room was clean and large enough for our family of 5. The check in and check out process was so easy- just a click on my cell phone. The kids were greeted with goody bags. The staff was very friendly. We would stay at the Omni again!

  • Stayed: April 2018, travelled with family
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank ericak967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this reviewResponded April 6, 2018

Thank you very much for the amazing review. We are delighted that you enjoyed the location on Michigan Avenue and the service of our staff. We look forward to seeing you in the future!

Please follow us on Facebook @OmniChicago to stay up-to-date on everything happening at the hotel!

Thank you,
Omni Chicago Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

The Omni was centrally located on Michigan Avenue with a great price (and you get a suite), comfortable, clean, customer service is wonderful. We loved visiting Chicago and having a wonderful stay at the Omni enhanced the visit. Thank you.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank 295mario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this reviewResponded April 6, 2018

Thank you very much for the amazing review. We are delighted that you enjoyed the location on Michigan Avenue and the service of our staff. We look forward to seeing you in the future!

Please follow us on Facebook @OmniChicago to stay up-to-date on everything happening at the hotel!

Thank you,
Barry Sondern
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

The staff at the OMNI Hotel were attentive and friendly. Upon check in the staff noted that we had a birthday girl in our group. They delivered a beautiful and delicious dessert and bottle of wine (chilled) to our room while we were out. What a wonderful surprise!! The location is perfect!

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank GreenBayfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniChicagoManager, General Manager at Omni Chicago Hotel, responded to this reviewResponded April 6, 2018

Thank you so much for this wonderful review of your recent stay at the Omni Chicago Hotel. We are delighted the birthday girl chose to celebrate her weekend with us! We are so happy to hear our location and the staff had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Chicago!

Please follow us on Facebook @OmniChicago to stay up-to-date on everything happening at the hotel!

Thank you,
Barry Sondern
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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