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“Good hotel, friendly service, beds need to be replaced”

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Fairmont Chicago Millennium Park
Ranked #90 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Redondo Beach
Level 4 Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good hotel, friendly service, beds need to be replaced”
Reviewed 2 March 2012

Spent a weekend at this well located hotel. Rooms were good and quiet and ours had a great coffee machine. Unfortunately, the bed seemed somewhat old and lumpy and should be replaced soon.

We used the concierge service to arrange for restaurants-they were extremely knowledgeable and professional as well as courteous.
Would stay here again.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happytravels1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,827 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (599)
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Chicago, Illinois
Level 5 Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 March 2012

For many years I stayed here. I was a member and would get upgraded to a suite. The doorman would address me by name. But a few years ago the hotel changed dramatically. they once had a famous restaurant called Entre' Nous, which was one of the best. I believe the hotel was sold and tried to go from a first class european hotel to a more trendy, middle of the road hotel. No longer on my top 10 list. The views have been obstructed by buildings over the years also.

  • Stayed April 2011, travelled solo
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Helpful?
1 Thank DDCee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 1 March 2012

Wonderful experience. Stayed in a spacious and comfortable suite with a view of Grant/Millennium Parks. However, elevators are located next to the park view suites. Slightly noisy. Staff is superb. Very friendly and accommodating. Convenient to most area attractions. Service in restaurant and bar was excellent. Food market and CVS located near hotel.

  • Stayed February 2012, travelled solo
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Helpful?
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monthey, Switzerland
Level 5 Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 March 2012

I'm a big fan of Fairmont hotel, but i was a bit disappointed with this place.

The hotel outisde is really nice, the main hall too, the checkin was not really smooth and the front desk agent was a bit rude.

When we was their, the suites was not new at all, and the cleaness of the room was not really good, but as I know, they are working hard to change all the suites and add a new level of satisfaction and the hotel will become a no smoking hotel in a few weeks.

Now, during my next stay in Chicago, I will FOR SURE, stay again in this hotel, like I said before, we had a few issues during our last stay their, but the manager took care of us, and they did a really good job.

The asian restaurant is good too, and the location of this place is just perfect.

  • Stayed June 2011, travelled with family
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Helpful?
Thank Alexandre M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York, United States
2 reviews
Reviewed 29 February 2012

I stayed here recently for a weekend and greatly enjoyed the service. My number one standard for a great room is the condition of the bathroom, and Fairmont did not disappoint!!! The room was spacious complete with a lounge chair. They could get someone to interior design these rooms better No complaints

  • Stayed February 2012, travelled solo
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Helpful?
Thank NarcissistNeroh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Canada
Level 5 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 February 2012

We stayed here in October, while running the Chicago marathon. The beds were extremely comfortable (great for post-run naps), the location close to the finish line (important after running 42K) and the staff extremely friendly. As we went out sightseeing the day before the race, the concierge was handing out water bottles to keep everyone hydrated.

Great hotel, would definitely stay again.

  • Stayed October 2011, travelled with family
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Helpful?
Thank love2travel987654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 6 Contributor
604 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed 25 February 2012

We have stayed at this property MANY times and our return speaks volumes. It is run very well and has great amenities. Great rooms and beds!!

Room Tip: Suites are great!
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lanzmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Chicago Millennium Park

Property: Fairmont Chicago Millennium Park
Address: 200 N Columbus Dr, Chicago, IL 60601-7802
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Green Hotel in Chicago
#23 Spa Hotel in Chicago
#40 Romantic Hotel in Chicago
#46 Business Hotel in Chicago
#47 Family Hotel in Chicago
#55 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fairmont Chicago Millennium Park 4.5*
Number of rooms: 687
Official Description (provided by the hotel):
Discover Chicago. Overlooking Grant and Millennium Parks, the Fairmont Chicago features 687 guest rooms including 65 suites. For our more discerning guests, reserve our exclusive lifestyle hotel experience, Fairmont Gold. Columbus Tap offers a quintessential Windy City tap house experience with fresh Midwest-focused menu. Start the day off right with breakfast in the Millennium Room. Enjoy a curated menu of crafted signature cocktails and word-class wines by the glass paired with contemporary small plates in THE BAR. mySpa is an 11,000 sq ft urban sanctuary featuring 8 treatment rooms and a fitness studio. Ideally located just steps from Navy Pier, the Magnificent Mile, the Theatre District and world renowned museums, the Fairmont Chicago, Millennium Park is perfect for business or pleasure. ... more   less 
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Also Known As:
Fairmont Chicago Millennium Park Hotel Chicago
Fairmont Hotel Chicago
Chicago Fairmont

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