I briefly stayed in this hotel while on travel to Chicago.
Pros: The room design and lobby were very beautiful and the bed more than comfortable. The location is also good in River North. The original check-in staff member was very helpful.
Cons: The staff after original check-in were subpar. Cleaning staff were knocking on my door frequently starting at 8:30am, waking me up... even though I told one of them that I wouldn't be checking out until around 11am. It made me feel pressured to get out of there, even though I had a late flight.
There were no water glasses in the room. When we called down to ask for glasses, we got a grumpy person who said they wouldn't bring glasses unless we ordered something like wine.
Upon check-out, I was sitting in the lobby minding my own business when one of the valets takes my luggage and tells me he has a cab ready for me. I told him I was arranging my own transportation, but he continued to take my bag and put it in the back of a Tesla. I've lived in the Bay Area for more than a decade, but I still have that small town personality where I tend to let these things happen. The ride to the airport was $75.00, double what it should have cost. ^^It felt like this was a scam the valets were running.^^
- Official Description (provided by the hotel):
- 4-star boutique luxury hotel in hip River North district, steps to Mag Mile / Galleries / Clubs. Sophisticated Accommodations; Relaxed Rates. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, TripOnline SA, Priceline, getaroom.com, HotelQuickly, Evoline ltd and Cancelon so you can book your Hotel Felix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Felix Hotel Chicago