We booked a room at this hotel as we were planning on seeing a concert at the Chicago Theater. We prepaid for the room via their website. The concert was postponed and we contacted the hotel to inquire into changing our reservation to the new date only to find that the hotel REFUSED to allow us to change the date and informed us that the $196.00 we had spent on the room would be lost. The customer service employees with Hilton were rude and were not accommodating at all. We will definitely stay at a different hotel for the rescheduled date of the show and would not recommend booking at this hotel.
- Official Description (provided by the hotel):
- theWit is intelligently renewing one of the original "It" locations on the corner of State (the great) Street and Lake. Its history is rich with artists, theatre people, journalists and musicians as it is nestled between the theatre district and the river. Blending the amenities of a resort with the flair of a boutique hotel, theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort, and remarkable services create a dramatic sensory experience. This is a destination for anyone who gets "It" or at least wants to. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Travelocity.ca, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your theWit - A DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Thewit Hotel Chicago