I would like to make this a home away from home place to go when we go to Chicago. We stayed for three nights with our family and we had a worthwhile experience. The fireplaces in the rooms did not work or were not available, nor was the DVR to pre tape any movies. We called the front desk and they sent someone up who could not make the DVR work either. My major concern was with the concierge Mark. He was so pompous. We are very relaxed so he treated us like we were impecunious. We asked him to make a dinner suggestion and reservation for a good vegetarian meal, and you would have thought that we were asking for something difficult. He made a big deal about it and sent us to a Middle Eastern restaurant that, when we showed up we were the only people there. It had poor quality and service and we had to travel quite a distance by cab to get there. The women that taught the pool exercise was great to offer many good restaurant choices, besides being a good instructor. Loved the pool and health club area.
- Official Description (provided by the hotel):
- The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 215 room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 7,500 square feet of private event space; Bernard's Bar & Restaurant. ... more less
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