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“Loved this hotel!!!!”

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Kimpton Hotel Palomar Chicago
Ranked #12 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Knoxville
1 review
“Loved this hotel!!!!”
Reviewed 10 April 2012

My husband and I stayed at the Palomar this past weekend to celebrate our anniversary. I can't say enough good things about this hotel. I have stayed in numerous nice hotels including Ritz Carlton, Lowe's, JW Marriott, etc. and feel that this hotel exceeded all of my expectations. It is unique and wonderful! The location can't be beat and the staff is extremely helpful and friendly. Sam was our go-to person for everything from the accommodations to restaurant recommendations and she was always pleasant and helpful. We had booked a city view room and were not overly impressed with the view. My husband called Sam and she moved us to the top floor where we had great views and an upgraded room. The rule of thumb for the Palomar seems to be if you want anything, just ask, and the hotel staff will do their best to accommodate you. We are definitely planning to return to this hotel!

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tallentn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (625)
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Chandler, Arizona
Level Contributor
217 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 10 April 2012 via mobile

We expect a lot from Kimpon Hotels because they have spoiled us in the past - and once again, we were NOT disappointed. It seemed to centrally located and in walking distance of the fun things we wanted to do like go to Shedd Aquarium / Natural History Museum, Navy Pier, Water Tower, Willis (Sears) tower... There are also a huge variety of restaurants & bars very close by ranging from super high end to downright scary!

OK, there was one thing we found weird: the bathroom door was a sliding door! It didn't provide much privacy.

Anyway, aside from that the room was awesome! The hosted wine hour is always a plus. And if you haven't already joined the Kimpton In Touch program, do it now because as a member you get a $10.00 "raid the mini- bar" voucher!

Stayed April 2012
Helpful?
Thank xJEFFROx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
2 reviews
Reviewed 10 April 2012

My husband and I stayed at the Palomar for a few days of relaxation! The location was fabulous and the Palomar desk staff was great about offering many great suggestions for dinner, shopping, nightlife ...! The hotel is designed beautifully with every attention to detail. Each and every staff member we came into contact with were extremely polite and knowledgeable about the Palomar and Chicago! I love Kimpton hotels and the Palomar is definitely at the top of my favorites!

Room Tip: Definitely upgrade to one of the suites if you can - it is worth it!!!
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 April 2012

We had a beautiful corner room with a city view. The bed was comfortable, the service was great. Location is also spot on for being in the city. We also had room service which was pricey but it was still worth it overall. We did not get such great service in the Lobby Bar. Perhaps we didn't look as young and hip as the other people there; we sat at a table waiting for the cocktail waitress to come and take our order but was completely ignored. We had to walk up to the bar, order drinks and waited at least 5 minutes for the bartender to even notice us. We did tell the manager on the way out how rude the staff were and he offered to compensate us but it wasn't worth it. Definitely will stay at the Hotel again. Will not visit the bar though.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 April 2012

Hotel Palomar's staff was incredibly helpful and went out of their way to make you feel comfortable. We arrived on a Friday night at the end of the complimentary wine reception. It was rather busy at that time because of the wine reception and there were several other people checking in. One of the staff members approached it us to see if we wanted some wine while we were checking in since the wine reception was ending, which is above and beyond what I would have expected. The second night we were there, the smoke alarm battery was dying so it kept chirping while we were trying to sleep so we called the fron desk. I expected a longer response time because it was the middle of the night but someone came to the room and changed out the battery within five minutes. Rooms were very comfortable and the hotel was centrally located to everything in Chicago.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
1 Thank wetravel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Omaha
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 April 2012

This is my second time staying at the Palomar. The level of service is that of any 5 star hotel. Mark, the concierge goes over and above to make sure each guest is properly taken care of. Any special request made to room service is honored. The cleaning staff is both friendly and well trained. Attention to detail is evident in all aspects. At the Palomar there is no doubt the guest comes first.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank maninomaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton, Massachusetts
Level Contributor
146 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 8 April 2012 via mobile

This year's visit marked my third back to The Palomar to celebrate St. Patrick's day in style. In addition to my St. Patrick's day visits, I try to get back to see the Chicago marathon as well. Each time I book The Palomar and each time I am completely satisfied in every respect. The hotel's location is prime and the staff is friendly, efficient, and willing to provide accurate and timely information. I travel a fair amount and I make every effort to book at a Kimpton hotel because, and only because, of the chain's superb staff. If you are looking to stay in a fun location in Chicago, I recommend, without hesitation, The Palomar.

Stayed March 2012
Helpful?
Thank BobofNewtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Palomar Chicago

Property: Kimpton Hotel Palomar Chicago
Address: 505 North State Street, Chicago, IL 60654-4803 (Formerly Palomar Chicago, a Kimpton Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 189 Hotels in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton Hotel Palomar Chicago 4.5*
Number of rooms: 261
Official Description (provided by the hotel):
The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more   less 
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