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“My Type of Hotel”

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Kimpton Hotel Palomar Chicago
Ranked #12 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Brisbane, Australia
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“My Type of Hotel”
Reviewed 28 April 2012

Love this hotel, well located in Chicago CBD. Kings spa rooms are very well appointed and have space, a large bathroom, large glass screened shower, excellent lounge seating, very good room service and friendly staff. I could not fault this hotel in my four day stay. I would highly recommend the Palomar for either holidays or business. Bar is usually pleasantly busy and restaurant is also good. Other hotels could learn from the design and size of the king spa rooms, price of extras, etc.
Yes I will stay here again.

Room Tip: Consider the hote'ls offer re upgrade for not much extra.
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  • Stayed April 2012, travelled solo
    • Value
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Helpful?
1 Thank cyberlion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, 30 April 2012
Dear cyberlion:

Thank you so much for your review of our hotel. We always appreciate the feedback so we can look for ways to make things even better. We are thrilled that you enjoyed the King Spa premiere room - those jacuzzi tubs truly are one of a kind.

We hope to see you back with us again soon.

All the best,

Nabil Moubayed
GM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Dayton, Ohio
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 April 2012

My husband and I usually stay at the Peninsula...but we decided to give the Palomar a try because of the reviews on TripAdvisor (and because we felt the service at the Peninsula was slipping). We were very impressed.....service is 5 star. The follow through and attentiveness of the staff is really above the "5 Star" hotels. The rooms are nice-they are super clean, very functional (outlets), nice bath, spacious etc.
If you join the Kimpton club, there is no charge for the Internet! That's a plus for us!! We feel the Internet is a staple....up there with hot water. Nothing irritates us more than over paying at a luxury hotel only to be overcharged for a service that should come with the room.
Kimpton has impressed us....their service has beat the Peninsula!
We will be back

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
1 Thank lntyrrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, 30 April 2012
Dear lntyrrell:

Thank you so much for the review you just posted. To be favorably compared to the Peninsula is truly an honor and we very much appreciate it. We will continue to work hard to make this one of the most affordable yet special hotels in Chicago. Thank you for the inspiration.

We look forward to having you stay with us again soon.

All the best,

Nabil Moubayed
GM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 April 2012

Hotel is well located.
Consistently good service from the front desk. Door men were not so attentive and I was left to wrestle with 2 huge suitcases while they chatted and warmed themselves...the only Caucasian doorman there however, was helpful and attentive consistently towards all guests.
Housekeeping was fair with one exceptional staff whom I even hunted down to thank personally.

Beds and pillows were comfortable. Love all the extra pillows. The free wireless available when one signs up as a member of kimptpm is great!
The $10 in room bar voucher is a treat as well as the wine/ pizza being offered in the evening ( I myself didn't partake but I could see other guests thoroughly enjoying themselves!)

I like the idea of boarding pass print outs for guests in the business center .

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NimBiTus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, 30 April 2012
Dear NimBiTus:

Thank you for your recent review. We appreciate all the feedback we get and I am truly sorry that you were made to struggle with luggage at the front door. That is certainly not typical or acceptable.

We also very much appreciate that you have become a Kimpton convert and hope to see you in one of our hotels in the near future.

All the best,

Nabil Moubayed
GM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
119 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 24 April 2012

This is the first time I stayed at a Kimpton hotel.

Pros:
-Amazing service. It's so good it was memorable. The staff was warm, friendly, attentive and remembered me by name. I would rate the service at the top 5% of all hotels in its class.
-Nice elegant rooms
-Reasonably good location (but not many restaurants nearby)
-1 minute walk to subway
-Supermarket nearby
-Free coffee in the morning
-Free internet if you join the Kimpton loyalty program

Cons:
-None

Overall: Highly recommended.

  • Stayed January 2012, travelled solo
    • Value
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Helpful?
1 Thank sea2skyaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPalChi, General Manager at Kimpton Hotel Palomar Chicago, responded to this review, 30 April 2012
Dear sea2skyaus:

Thank you so much for the very favorable review you posted as well as the fantastic pictures. I always enjoy seeing those, as they do paint a true picture of what to expect for other travelers.

If your travels bring you back to Chicago or any other major urban city in the USA we hope to see you at a KimptonHotel again.

Thank you so much.

Nabil Moubayed
GM - Palomar Chicago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brownsburg, IN
1 review
Reviewed 24 April 2012

My wife, two year old, and parents stayed at the Palomar for the first time in February. Our stay was wonderful. The staff was friendly and attentive, but very unobtrusive. The rooms were plenty big, clean, and well appointed. The hotel is also in a great location. It is a great value and we will definitely be staying here again. Highly recommended!!!

  • Stayed February 2012, travelled with family
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Helpful?
Thank dgloftis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, WI
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 24 April 2012

Loved the Hotel Palomar! Free coffee until 11am and wine hour every night in the sitting lounge, very friendly staff, and Sable Kitchen-adjoining restaurant all top notch. Very clean, nicely appointed rooms. Location-within walking distance to the loop and water tour place and Michigan Ave shopping. Great weekend break!

Room Tip: Stay away from the State Street side of the hotel
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  • Stayed April 2012, travelled on business
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Helpful?
1 Thank bedgeredge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Menlo Park, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 April 2012

I'd forgotten how great Kimpton hotels are! My idea of luxury--no OTT, but so many details that really make my stay more pleasurable & relaxing. We usually go for cheapest, but had our son with us and wanted a special stay:
• most importantly: REALLY comfortable beds, pillows & super-soft bed linens
• Very green ethos, without being spare feeling in any way
• The entire space super tastefully designed and decorated (and huge!)
• Great lighting, and rheostats on all of them (noticed how most hotels cut back here?!)
• Everything imaginable available for free if you ask (instead of junking up the room)
• Great perks for members (which it costs nothing to become)--free internet
• Great tech features--iPod/iPhone docking statio
• Minibar with things you'd actually want to eat/drink
• Really nice bathroom fixtures, great shower
• Evening service with excellent chocolates

And, at a price not much more than places not nearly as nice!

  • Stayed April 2012, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank Laurel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Palomar Chicago

Property: Kimpton Hotel Palomar Chicago
Address: 505 North State Street, Chicago, IL 60654-4803 (Formerly Palomar Chicago, a Kimpton Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 189 Hotels in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton Hotel Palomar Chicago 4.5*
Number of rooms: 261
Official Description (provided by the hotel):
The Hotel Palomar is a luxury, boutique hotel in Chicago's River North surrounded by the city's top attractions, restaurants & destinations. Guestrooms offer stunning contemporary decor and hotel guests enjoy the 17th floor pool & terrace with workout facilities. Guests also delight in the Sable Kitchen & Bar featuring new American cuisine, one of the city's hottest bars and a popular weekend brunch. ... more   less 
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