We loved every second of our New Year's Eve getaway from the moment we arrived until we had to fly home. Service was impeccable and the suite was everything we could've asked for and then some. Enjoyed a massage to start off the new year right and I loved the relaxation room in the spa - the beds are so comfortable that I almost fell asleep. The staff went out of their way and accommodated our friends with a toddler and provided a crib complete with stuffed animal to make the little one happy!
The hotel was kind enough to send us chocolates and fruit as a small holiday gift which was a nice touch and we did enjoy them along with some champagne. I miss the plush robes, the mood lighting and the tub in the executive suite...I would most definitely stay again when I return to Chicago, in fact I can't wait to go back!More