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The Peninsula Chicago
Ranked #3 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 13 April 2012

I recently stayed here for a week and wished that it was two. It was my second visit to the Peninsula Chicago. The service was excellent throughout. The concierge desk was always staffed with two people who mailed packages for me and gave me advice; the lobby staff remembered my name as did the front desk; housekeeping showed up within five minutes of a request and room service arrived in less time than estimated. The food is good throughout. And the flower arrangements are always beautiful.
It couldn't be better.

  • Stayed: March 2012, travelled solo
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Thank rmfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,169 - 1,175 of 1,583 reviews

Reviewed 12 April 2012

I wish every hotel was as wonderful as the Peninsula. This beautiful hotel has made every other hotel I have stayed at look sub-par. The staff was friendly and went out of their way to help me when my key card wasn't working for some reason. The room service was quick and the food was heavenly. Close to great shopping. This was one of the best vacations I have ever had and that is largly in part to the Peninsula.

  • Stayed: May 2011, travelled on business
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Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2012

A beautifully appointed hotel with excellent service staff. The decor of the rooms make me feel like I never left home. The TV inserted in the wall near the bathtub is a nice touch and a great way to unwind after a long day at work! Close to great shopping and dining. A must stay!

  • Stayed: September 2011, travelled on business
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Thank Jane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

Our first visit to the Peninsula in Chicago only reinforced how much we love this small group of hotels -- where service is always top notch and the stay is always first rate.
The staff is once again welcoming, professional and extremely helpful. From bellmen to front desk staff, they prioritize making you feel special and great.
We travelled with our dog for the weekend -- and they couldn't have made Jackson more welcomed.
First rate in every way.

  • Stayed: April 2012, travelled as a couple
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Thank amanwarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2012

Everything about this hotel is perfection. This has to be one of the best hotels in America.. There isn't a detail that is overlooked. While other hotels have a great room experience or service.. this hotel is about making sure that you are 1000 percent satisfied.. they ensure that everything works just right.. love the lights all around the room and entry hall that are controlled using settings programmed on the walls- mood or light; the bath tub that you can select what TV channels you want to watch on the wall, the temperature control in the room which is perfect, the gym is amazing, the restaurants and food, the location, the staff.. Details.. the cleaning staff arranged my mac power cord that I'd left in the room, in a way that I cannot, so when i got back to the room it was neat and tidy.. I am not doing this review full justice... but this is a beautiful hotel. for special occasions or business. I hope I get the opportunity to go back.. Six stars... and more

  • Stayed: April 2012, travelled on business
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Thank casamoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

In a city with a number of excellent hotels, the Chicago Peninsula is one of the very best. While it may not have the very best location, it is a the place to stay when in Chicago.

  • Stayed: September 2011, travelled on business
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Thank Sanibel_Frank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

In as few words as possible, you will not find a hotel in Chicago with better service. I had organized a meeting to be held here at the end of march, and from the first call back to the bellman on the way out, every interaction with the hotel staff was pleasant, professional, and comforting, all at once. Truly the hallmark of good service.

I had the good fortune to be working with Jennifer who was a wonder in assisting me in organizing the logistics of our meeting, and thinking of the small details that really made it stand out. Amanda was likewise a wonder to work with, and helped deal with several last minute changes to the dinner we had planned at the Shanghai Terrace.

Regardless whether you are visiting Chicago on business or leisure, The Peninsula is a fantastic hotel downtown. Beyond its excellent service, and truly friendly people, the property is gorgeous, the rooms are huge, and the location is ideal. Highly recommended hotel.

Stayed: March 2012
Thank 11erik11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Peninsula Chicago

Address: 108 E Superior St, at North Michigan Avenue, Chicago, IL 60611-2645
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Chicago
#3 Business Hotel in Chicago
#3 Luxury Hotel in Chicago
#3 Family Hotel in Chicago
#4 Romantic Hotel in Chicago
Price Range: $409 - $882 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula Chicago 5*
Number of rooms: 339
Official Description (provided by the hotel):
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare. ... more   less 
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Also Known As:
The Peninsula Chicago Hotel Chicago
Peninsula Chicago
Chicago Peninsula

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