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“Business weekend - outstanding property in many ways” 5 of 5 bubbles
Review of Kinzie Hotel

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Kinzie Hotel
Ranked #16 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Manhattan, Kansas
1 review
“Business weekend - outstanding property in many ways”
5 of 5 bubbles Reviewed 27 June 2012

This is my second stay at this property in the past one year - and it gets better each time. From the warm and inviting welcome through to the check out process, each guest is treated with attention and respect. The rooms are large and provide a great overlook to the Chicago atmosphere. The daily breakfast provided on each floor is a wonderful convenience and a step beyond most continental breakfasts. The fitness room is well-rounded, including higher-end cardio equipment options, free weight dumbbells, and resistance machines. One of my favorite places to stay!

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Kinzie Hotel, responded to this review, 28 June 2012
Thank you for sharing your Amalfi experience on TripAdvisor! We’re so pleased to know you’ve enjoyed both your stays with us this past year. We’re also pleased to receive such positive feedback about our team—especially from a return guest like yourself! I’m happy to know you found the variety of equipment in our complimentary fitness center to your liking as well. As a business traveler, your comments mean a lot to us in maintaining our standards for quality and service. Your recommendation is greatly appreciated and we look forward to welcoming you to Chicago again in the future!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,348 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (431)
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English first
Boulder, CO
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 26 June 2012

We recently spent the week-end at the Amalfi Hotel for our 27th wedding anniversary. The service was incredible from check-in with Karine through asking for near-by restaurant recommendations. The room was clean and well appointed with robes, slippers, Aveda bath products, and complimentary wi-fi. The bed was very comfortable with nice pillows. We loved the location close to the river and walked to everything we wanted to do including Millennium Park, an architectural boat tour, shopping on Michegan Avenue, Oak Street Beach and the Hancock Building. It was close to night activities too, such as Andy's Jazz Club and the Redhead Piano Bar. The complimentary happy hour was way beyond expectation with wonderful drink choices and wonderful food in a terrific atmosphere. The continental breakfast was perfect for us with coffee, pastries, fresh fruit, cereal choices, and much more. We were planning to stay at a different hotel at a higher price and changed to the Amalfi right before our trip. We are so glad we made this change and will stay again on our next trip to Chicago.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DSF0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Kinzie Hotel, responded to this review, 27 June 2012
What an honor to have shared your 27th wedding anniversary with you! We’re delighted to hear that you had such a lovely stay with us and to receive such wonderful feedback about our team—especially Karine! We’ll be sure to pass your kind comments on. I’m pleased to know you found our complimentary amenities like our deluxe continental breakfast and WiFi to your liking.

I’m also pleased that our central location in the downtown Chicago allowed you to conveniently visit sites like Michigan Avenue and the Hancock Building as well as all the nightlife our River North neighborhood has to offer. We truly appreciate your glowing recommendation and hope to have the pleasure of celebrating your 28th wedding anniversary with you!

Warm Regards,
Melissa Driza
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmington Hills, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 June 2012

I recently visited the Amalfi and was pleasantly surprised! I read reviews reflecting that the hotel was pretty good, but when I got there it turned out to be Excellent!.
The customer service was amazing, and so very attentive. There are greeters to welcome you as you come and go, and the Valet service was prompt and efficient.
There is a continental breakfast on each floor in the mornings, and there is a nightly reception with an open bar in a lounge on one of the higher floors.
We traveled with our two dogs so we stayed on the 2nd floor, where pets are allowed, and our room was spacious enough to accomodate this.
The hotel is just a couple blocks away from Michigan Ave, but not dead center to the hustle and bustle, which we prefer. We walked every where though, no need for cabs, because you're still very much in Downtown Chicago excitement.
We booked a Parking package so our Valet was included, which made the hotel a very good deal.
I will most definitely book here again!!!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ttnnpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Kinzie Hotel, responded to this review, 27 June 2012
What a thoughtful review! We’re thrilled to receive such positive guest feedback and to know that you (and your 2 dogs!) had such a nice stay with us. I’m pleased you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception.

I’m also delighted you found our central location in the downtown River North district to your liking and were able to walk to all the nearby sites! Thank you again for your glowing recommendation and we look forward to welcoming you back upon your next visit to Chicago!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
92 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 26 June 2012

The amalfi is very good location close to Michigan ave and the river. Very close to the house of Blues and some nice bars and restaurants. Good value for the money and friendly staff.

  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thetraveler420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Kinzie Hotel, responded to this review, 27 June 2012
Thank you for the kind review! We’re pleased you enjoyed your stay with us and were able to take advantage of our central location in downtown Chicago with close proximity to sites like Michigan Avenue and the House of Blues. We greatly appreciate you taking the time to share your feedback with the TripAdvisor community and hope to have the pleasure of welcoming you back soon.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 June 2012

I booked this hotel for three nights. The location is excellent. The rooms are good and as advertised. The daily continental breakfast is set up on each floor, so you don't have to go downstairs. They also have a nightly reception, at no charge, with a complimentary full bar , along with great snacks.

I would book certainly book this hotel again without hesitation.

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveler2012a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Kinzie Hotel, responded to this review, 26 June 2012
Many thanks for the 5-star review! It’s a pleasure to know you enjoyed your stay with us and I’m delighted you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. We’re truly grateful for your glowing recommendation and look forward to welcoming you back upon your next stay in Chicago.

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 24 June 2012

We recently spent three nights at the Amalfi. The location was great--very convenient. Our room was on the second floor with a view of a brick wall, although we could see a sliver of the building across Kinzie street as well as a water tower on the adjacent building. The continental breakfast was quite adequate and a great convenience. We did not have time to attend the daily manager's reception. The staff was pleasant and helpful Our TV did not work properly the last night, and the maintenance man spent a lot of time trying to fix it. If we were frequent visitors, we would probably go back. For some reason, Google Map has the hotel on the wrong side of the street (south instead of north). I was using the Places app to get directions, and they were always reversed from what the staff told us. It took a day to catch on.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Kinzie Hotel, responded to this review, 26 June 2012
Thank you for sharing your feedback with the TripAdvisor community. We’re pleased to know you enjoyed staying with us and appreciate your kind comments about our team—we’ll be sure to pass them on! I apologize if the view was not to your liking; we do have a number of rooms with views of the downtown area that are available upon request.

Thank you for letting us know about the Google Maps glitch as well; we have contacted the appropriate parties and hope to have this resolved shortly. Thank you again for taking the time to post your review and we hope to have the pleasure of welcoming you back again upon your next visit to Chicago.

Cordially,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, MA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 June 2012

I stayed at the Amalfi Hotel the weekend of June 8-10. I met my best friend there for a weekend away. We chose the hotel based on the favorable reviews. The hotel is very clean and comfortable, and it's a great location (we walked everywhere - from Water Tower Place to the Art Institute). The complimentary happy hour drinks, food, and breakfast each morning was so nice!! But I was most impressed with the customer service of the staff. Returning about 20 minutes too late, my friend and I just missed happy hour at the hotel, and the lovely gentleman working the happy hour (wish I knew his name) poured us each a glass of wine and let us take some snacks before he put them away. Also, I would definitely stay there again because Magan Bertetto and Patti Koehn were amazing (both work at the front desk). They were kind, efficient, always eager to help, and really made our stay at the hotel extra nice. We felt that they really took care of us, and I would definitely stay there again next time I travel to Chicago.

Room Tip: Based on other reviewers, we asked for a room away from the elevator, which did not face Kinzie St a...
See more room tips
  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JKBostonreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Kinzie Hotel, responded to this review, 22 June 2012
Thank you for the lovely review! We’re thrilled to receive such positive guest feedback about our hotel and to know you enjoyed our complimentary amenities like our deluxe continental breakfast and evening cocktail reception. We’re especially pleased to receive such great feedback about our team—especially Magan and Patti! We take pride on the quality of service we deliver and I’m pleased to know we lived up to the high standards we’ve set for ourselves. We truly appreciate you taking the time to share your review with the TripAdvisor community and look forward to welcoming you back again soon!

Warm Regards,
Melissa Driza
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kinzie Hotel

Property: Kinzie Hotel
Address: 20 W Kinzie St, Chicago, IL 60654-6392
Phone Number:
Region: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Chicago
#16 Romantic Hotel in Chicago
#16 Luxury Hotel in Chicago
#17 Family Hotel in Chicago
#22 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kinzie Hotel 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in the heart of the vibrant River North district, Kinzie Hotel embodies the adventurous spirit of Chicago. Named after the renowned Chicago settler and silversmith, John Kinzie, the history and culture of this exciting city unfolds at our doorstep, waiting to be discovered. Boasting a central location near Michigan Avenue and the Loop, this contemporary Chicago boutique hotel is a sophisticated downtown escape for both business and leisure travelers. Whether your interests are arts, dining, shopping, or nightlife, our ideal location easily allows you to embark on an urban exploration of Chicago. Chic, comfortable accommodations feature Chicago-inspired design elements and luxurious amenities, including rejuvenating H2O Plus Spa products and Keurig coffeemakers. Enjoy our continental breakfast, conveniently served on each floor just steps from your guest room. Every evening from 5pm - 8pm, guests are welcome to unwind during our nightly reception in the Double Cross Lounge. Each guest will receive one complimentary drink per night and can enjoy an assortment of hors d'oeuvres. Stay connected with lightning-fast WiFi throughout the hotel or by visiting our 24-hour business center. Keep up with your workout schedule in a well-equipped 24-hour fitness center, featuring state-of-the-art equipment, free weights, Yoga/Pilates mats, and more. At Kinzie Hotel, you'll experience Chicago like you never have before. ... more   less 
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Also Known As:
Chicago Amalfi Hotel
Amalfi Hotel Chicago

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