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Reviews (2,030)
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All reviewswasher and dryerfull kitchenmichigan avethe rivergreat locationdowntown chicagoliving roommillennium parkfree breakfastbreakfast roomhuge roomthe magnificent milewithin walking distanceyogurtnavy pierart institutefront desk staff
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789 - 794 of 2,030 reviews
Reviewed July 2, 2015

Perfect location for siteseeing! So convenient to everything we visited. Desperately need updates on mattresses and sofabeds. Bathroom door was somewhat broken. Having a kitchen was nice, but toaster did not work. Staff was wonderful, and breakfast each morning was delicious!!

  • Stayed: June 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rickalburgin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded July 3, 2015

Dear rickalburgin,

Thank you so much for your recent 4 review. We are in the process of refreshing our product so the sofa and other items you will see changed out coming soon this year! I am happy to hear that you enjoyed the breakfast. We are continually adding new items to the buffet to enhance the guest experience.

We look forward to having you stay with us again!

Kindest regards,

Robert Humphrey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 1, 2015

Nestled on Chicago's "Magnificent Mile", in a magnificent location, this hotel may not be magnificent but you won't find a better bargain and comfortable accommodations, within such close proximity to all of this great city's exciting offerings.

With only 5 units on each floor of this hi-rise property, there is an atmosphere of intimacy, enhanced by the amazing soundproof construction masking any possible disturbing noises.

The complimentary breakfast is typical and more than adequate to prepare you for a full day of Chicago experiences. Housekeeping is attentive and thorough, supported by a staff focused on guest satisfaction.

If you are accommodated on a lower floor, try to secure an east-facing unit - the view is worth just staying in the suite!

Room Tip: East facing units provide the better view.
  • Stayed: June 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank EmmettK318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded July 2, 2015

Dear Emmett K,

Thank you so much for your recent 5 star review. We are so happy that you enjoyed the hotel and our amenities. We loved your review it pointed out some many great things. Thank you for sharing.

We look forward to seeing you again soon!

Kindest regards,

Robert Humphrey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2015 via mobile

My husband and I spent 2 nights here. The staff is awesome! They went out of their way to store our luggage, get coffee, wash up, and once we checked in the kindness continued. Two special employees were Diana and Tian. They spent more time visiting with us and giving advice/directions around the city. A continental Breakfast was included which helps with the cost. The hotel also validates your parking at 111 Wacker which was the best deal. Thanks for a memorable stay!

Stayed: June 2015, travelled as a couple
Thank Mid W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded July 1, 2015

Dear Mid W,

Thank you so much for your recent 5 star review. We are so happy to hear that you "Felt at Home with Friendly Staff". Diana and Tian are both great team members, we are so happy that they were able to assist you.

We hope to see you again soon!

Kindest regards,

Robert Humphrey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2015

Truly a little Gem on Michigan Ave. A perfect location to visit sites throughout the city.
Couldn't believe the amazing view of the city from our 17th floor suite. Enjoyed the variety of breakfast choices. Totally surprised by the room size and many amenities.
In addition to microwave & refrigerator, a stove, pots, pans, dishes, silverware was available. No problem with Wi-Fi connection. I could go on and on. But perhaps what stands out the most was the warm and friendly, helpful and knowledgeable staff.
Special kudos to Alex, Crystal, Brandon, Tiant. Thanks to everyone for making this a special visit for a grandma, sister and granddaughter.

Room Tip: Can only say our 17th floor corner was great.
  • Stayed: June 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded July 1, 2015

Dear Don S,

Thank you so much for the 5 star review. We are so glad that you enjoyed your stay and loved our amenities. We recently upgraded our wireless internet at the hotel so we are glad that you didn't have any problems. Thank you for mentioning so many great team members! They will appreciate it.

Kindest regards,

Robert Humphrey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2015

Enjoyed the view from our hotel window. Nice, helpful staff. Good location! A friend recommended this hotel and we were very pleased! Hotel was close to everything we wanted to see and do. Great food close by!

  • Stayed: May 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bren131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this reviewResponded July 1, 2015

Dear bren131,

Thank you so much for the recent 4 star review! We are so glad that you enjoyed your stay and were happy with our team and guest rooms.

Friends are our best friends for referrals. Please tell your friend thank you for us!

We hope to see you again soon!

Kindest regards,

Robert Humphrey
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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