Besides the location, this hotel was poor. As we have a small child of one year old, we specifically booked this hotel for its kitchenette and laundry facilities but the facilities were a total letdown. The first room we checked into did not have a proper working stove burners, the kitchen sink did not have working hot water and the shower tap was broken when we tried to take a shower that night, the baby chair was extremely dusty and had unidentifiable gum stuck to it...the second room was much better in that most of the facilities were at least working but unfortunately the washing machine/ dryer did not work properly...
Also despite a full complement of kitchen cutting knives, there was no cutting board which sums up this place, inconsistent and pretty much disinterested service (except for one night service attendant Raul who was great and helped us change and upgrade rooms and gave us a discount after we told him about the above on the first night).
So if you're a couple with no need to use any of the facilities then this could be an acceptable hotel because the location is really good but otherwise very disappointing.
- Official Description (provided by the hotel):
- Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Chicago
- Comfort Suites Chicago
- Chicago Comfort Suites