The room for some reason surprised me given it is a 3.5 star hotel. It was very comfortable. I had requested a premium city view King room. It had lots of mirrors, lots of lights, lots of electrical outlets, a very comfortable bed with nice linens, and a large bathroom (shower only). It was ideal size, layout, and perfectly furnished for a one week trip on business.
Beware it does not have an inroom safe, so no storing a laptop or other valuables. Also, no honour bar, so bring your own snacks (there was an empty fridge to store)! And most strangely, when I called down for room service, they told me I didn't have the right menu?! That was frustrating and turned me off room service!... so somewhat disorganized in that dept.
I booked the city view because for me it wasn't worth paying for a view of the river. However, what they don't tell you, is that it's worth paying for the river for another reason....... if you have the 'city view' then you may back onto the alley where about 15 different garbage trucks roll through each night emptying dumpsters... On the 9th floor, it's extremely loud. If you don't like listening to garbage trucks at night - pay for the view!
Other than that the hotel was nice. I didn't have much interaction with the staff at all. The gym is overly adequate for a 3.5 star hotel or any hotel for that matter - a variety of equipment, mirrors, towels, and a view of the river.
I'd stay again, but I'd pay the premium for the river view....... my guess is that facing Wacker is quieter than facing the alley!
- Official Description (provided by the hotel):
- The Wyndham Grand Chicago Riverfront boasts an unrivaled location in the heart of the city--where the Chicago River and North Michigan Avenue meet. Freshly renovated, the hotel updated guest rooms, 24-hour complimentary fitness and business centers, and Hoyt's Chicago-an in-house restaurant located on the lobby level of the hotel. This all-day dining venue features culinary delights inspired by Midwestern tastes and locally grown produce. Whether you're visiting Chicago for business or leisure purposes, you'll find yourself within minutes of your destination--the Loop, Michigan Avenue, Millennium Park, Navy Pier, the River North District and more. ... more less
- Reservation Options:
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- Also Known As:
- 71 Hotel Chicago
- Hotel 71 Chicago