We stayed at the Holiday Inn Chicago Mart from 3/31 to 4/4/12.
Good stuff - We were flying in early Saturday morning and needed to get into our room early so we could get ready to go to a wedding at 4 pm. Thankfully, they had a room ready at 11 am when we arrived - much better than we expected! The room itself was very nice, with a spectacular view. The concierge was very helpful as well.
Not so good stuff - the big thing was what happened the first few hours after we checked in. First there was a knock on the door. I answered and someone from housekeeping asked if everything was okay, or did we need anything? I thought it was peculiar but assured them everything was okay. Thirty minutes later there was another knock and within a few seconds, before anyone could react, they actually OPENED OUR DOOR and started to enter! I rushed to the door and asked them what they were doing ... they said they had a policy of checking in to be sure everything was good. I told them no one had asked for anything and I did not appreciate people unlocking our door and entering for no reason. What if we weren't there? I certainly did not feel secure! And then there was ANOTHER knock on the door ... but no one was there when I got there. I called the front desk and they didn't seem surprised about the policy, but did say they would make sure Housekeeping wouldn't unlock a door without permission. That was very weird, indeed.
Otherwise, the only bad things I can think of is the very expensive hotel restaurant and no reasonably priced restaurants nearby.
Overall, not a bad place and we had a great time in Chicago. But if we went again, I'd pick a place closer to the heart of downtown, with breakfast included if possible.
- Official Description (provided by the hotel):
- Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more less
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- Also Known As:
- Holiday Inn Chicago - Mart Plaza Hotel Chicago
- Holiday Inn Mart Plaza
- Chicago Holiday Inn