The Intercontinental Chicago definitely had its best times a while ago. There is nothing I can really complain about and the building surely has its charm, however there are better properties to stay at in the windy city. The overall service is ok but the staff would not go out of their way to make you feel special. The wait for check in was about 20min.
What I didnt like was the fact that everything costs extra. The value for price ration wasnt too good. Internet access costs, the bottle of water in the room isnt complemetary either and there is not even a small selection of free TV on demand.
The feel in the room is a bit strange and my room had connecting doors to both neighbouring rooms. The bathtub is old and the bathroom not really appealing. The furniture in the room is chipped and worn out quite a bit. There are no slippers in the room and amenities are limited. There is no safe-deposit box. I expect that from a wannabe 5-star property. Meeting facilities have their charm but everything is arranged like a maze due to the age of the building.
I liked the Starbucks that is integrated into the lobby and the bar on the other side of the lobby has a great selection of beer on tap. The Michael Jordan Steakhouse is excellent, great atmosphere and good food.
For business travel the hotel is ok but I wouldnt come here for romantic get-aways unless the rate would be more attractive.
- Official Description (provided by the hotel):
- InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more less
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- Also Known As:
- Intercontinental Chicago Hotel Chicago
- Chicago Intercontinental