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“Great Hotel, Great Service, Great Location”
Review of Park Hyatt Chicago

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Park Hyatt Chicago
Ranked #8 of 190 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
NJ, USA
Level 5 Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Great Hotel, Great Service, Great Location”
Reviewed 2 March 2012

Stayed here for a short business trip and found the staff to be extremely friendly and willing to attend to your every need. It has a very modern vibe and the rooms are clean and well appointed with granite baths, one touch shades, and comfy beds. Was placed on a smoking floor and they moved me as soon as I asked for a change. I asked for a bottle of bubble bath and returned from dinner to find a full bath drawn for me--now that's service. Excellent location on Magnificent Mile and walking distance to everything.

I would have given it 5 stars, but due to time constraints I did not experience Nomi restaurant, the spa or the fitness center. Would absolutely stay here again!

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmi113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Burlingame, California
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 February 2012

I've stayed at the Park Hyatt in Chicago a few times and have always had an excellent time there. The rooms are contemporary and elegant. The service is always helpful and effective. I would like to live here! The hotel is located in a perfect place - access to Michigan Avennue, Rush Street and the loop. They have a great spa too!.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level 6 Contributor
170 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 20 February 2012

We made a quick trip into the city for our first Chicago experience. The location of this hotel was ideal for the short time. We arrived in the afternoon and explored the immediate area which was very accessable. All of the employees were very helpful and quick to offer suggestions. The customer service overall as very good. Location was the real selling point for us as we walked everywhere from this hotel. It is easy to find and offers great views.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xxxadixxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaSalle, Canada
Level 5 Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 16 February 2012

The second time we have stayed at this fine hotel, and it was just as good as the first. Super fast check in, friendly helpful staff. Rooms spotless,large super comfortable bed, good size bathroom with separate shower. Excellent room service. Nomi Restaurant is superb. Large inviting bar ad lounge ....Stay here, you will not be disappointed...plus its so convenient to get around.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EuropeLaSalle_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midwest
Level 6 Contributor
286 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed 14 February 2012

.... for shopping. Close to Water Tower Place and across the street from Nordstroms Rack.

Parking is prohibitive at $55 a night, so we parked the car ourselves in the ramp one block away (probably where the hotel would have parked also) for only $35.

Room was nice and we had a view of the Water Tower. Had to request turn down service and also had to ask for chocolates, which were not provided at turn down. Breakfast was very good, but pricey.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bamboola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crested Butte, Colorado
Level 6 Contributor
184 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 7 February 2012

Beautiful rooms, perfect location, excellent service, large room, larger bathroom (w separate toilet and a large tub), everything looks brand new. Very comfortable bed and linens. I can't say enough - amazing!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm Sweden
Level 6 Contributor
209 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 31 January 2012

What a nice hotel! This provided much more value than I expected it to do (and I didn't have low expectations). Was here for a conference and stayed for three nights and here is a summary of +/-

Location : fabulous on Michigan Av and actually has lake view from some rooms (incl 803). Situated just opposite Ralph Lauren and the RL Grill (which was great as well).

Hotel itself : good mix between modern and classic. Standards and cleanliness was very good. Good roomy lounge area downstairs.

Conference facilities : very good and the catering was excellent as well.

Rooms : much larger than expected. Huge bathroom with window across the bedroom for a lakeview (room 803) which was very impressive and nice. The room itself was also very large, great bed, excellent work desk and had all the facilities you might need (excl coffee maker). Very nicely decorated, high standards and very clean.

Fitness room : pretty big, well equipped and connected with the SPA (incl changing rooms). All in all it felt modern and a good place for a nice workout.

Bar / Restaurant : NoMi lounge, bar and restaurant on the 7th floor. Interesting menu with good tasting food. Pretty well stocked wine list and good selection of international and local beers. Service was great and always with a smile (not the least from Stefan).

Service : Excellent, not one bad experience. Everyone very curteous, friendly and professional. A well run team I think.

All in all, this is an excellent hotel that I would recommend to anyone, whether going there on business, for shopping or just a trip away with the family.

Room Tip: get a room with a lakeview
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank RichardU71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Chicago

Property: Park Hyatt Chicago
Address: 800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611-2105
Phone Number:
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Chicago
#2 Green Hotel in Chicago
#5 Spa Hotel in Chicago
#5 Family Hotel in Chicago
#7 Luxury Hotel in Chicago
#8 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Chicago 5*
Number of rooms: 198
Official Description (provided by the hotel):
Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more   less 
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Also Known As:
Park Hyatt Chicago Hotel Chicago
Hyatt Chicago
Chicago Hyatt

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