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“Hot, hot, hot!” 4 of 5 bubbles
Review of Raffaello Hotel

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Raffaello Hotel
Ranked #89 of 188 Hotels in Chicago
Certificate of Excellence
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Hot, hot, hot!”
4 of 5 bubbles Reviewed 19 February 2012

We have stayed at the Raffaello on many occasions due to its terrific location and small size charm. The staff is very nice, the rooms are spacious, and you can't beat the proximity to the Gold Coast neighborhood. Unfortunately, on several occasions we have experienced rooms that just won't cool off enough. The bed and linens are like sleeping in a cloud.....until you wake up drenched in perspiration. Not all of our rooms have had this issue, but it has happened enough that we are considering a change of locations for a week long stay.....in July.

Room Tip: Corner rooms seem to be larger, and if you are a family of five, the hotel has suites with not only...
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  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jen1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (232)
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Wisconsin
Level Contributor
299 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

Very nice find in downtown Chicago. Great location, great rooms & reasonable! I would definitely stay here again & recommend to friends. Watertower Place/Michigan Ave is just one block away. Close to the lakeshore, too!

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GBCheesehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
1 review
3 of 5 bubbles Reviewed 12 February 2012

I just spent 2 nights at the Raffaello in a suite and found the accommodations to be exactly what I was expecting, a satisfactory hotel near the magnificent mile at a reasonable price. Managed to get a winter special rate of 149.00+ tax and felt at that price this hotel offered good value.
Positives:
-Location-about a block off the magnificent mile, next to the John Hancock tower
-Value-fair price for a decent room near the magnificent mile
-Room-Comfortable-definitely in need of a refresh, but again the price was right
-Refrigerator- I am always surprised when a hotel room does not have a refrigerator, but some do not. The Raffaello has them, at least in the suites and they had left some space for my own personal beverages as opposed to cramming it with items. Bonus, there was also a microwave, which is a rarity.
-Mini Bar prices-I tend to stay away from the mini-bar and there is a Walgreens a block or 2 south on Michigan Ave; however, compared to most hotels I have stayed at the mini bar prices were reasonable. That being said, I purchased only 1 coke because I needed a caffeine kick and neglected to get any at the Walgreens

Negatives:
-Elevators-The hotel did not seem to be very full, so this was not a huge issue, but if it were, the elevators would definitely be a problem. The max accommodation is 4 people per elevator-2 people with bags and there are only 2 elevators. There were a few instances where we had to wait as the elevator was full. This was a minor annoyance as there seemed to be few guests.
-Breakfast- Which I did not order. I have stayed at many hotels and the price for breakfast seemed totally unreasonable at 25.00 per person for what read on the menu as a pretty plain beverage, egg, bread and meat.
-Bathroom-Pretty small and personally I am not a fan of the rain shower heads. As mentioned in other reviews the lack of a shower door leads to some pretty wet floors. I was happy that their was a small seating area just outside the bathroom for my wife to get ready at.

All in all I was happy with the room for the price paid, at full price I may have been a little disappointed. If the room were a a little fresher, I probably would give this hotel 4 stars, but the seating, carpeting and furniture were definitely showing their age

Room Tip: Not really a good view from any room, so you may want to stay on the lower floors due to the elevato...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Guest Relations Manager at Raffaello Hotel, responded to this review, 14 February 2012
Thank you for your detailed review of the Raffaello Hotel! We do our best to ensure that our service and accommodations are top quality so our guests can receive only the best experience during their stay.I am glad that you found comfort in your stay and we look forward to having you return in the near future. Please email raffaelloguest@meninhotels.com to make your next reservation so we can give you a great suite at a special rate!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
middleton, wisconsin
Level Contributor
140 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 6 February 2012

This hotel is located on a quite street between Lake Shore Drive and the John Hancock Tower. It is an old hotel that has undergone a recent remodel. The rooms were nice but there were some stains on the furniture upholstery that was very noticeable. The king bed was very comfortable but the queen pull out in the living area was quite uncomfortable and lumpy. You would not want to sleep on the pull out more than a night or two. The bathroom was nicely updated with granite counters and double sinks. There was a rain shower in the bath but no tub in the king suite we reserved. Nice robes are provided in the rooms. There is a coffee maker in the room and a nicely stocked mini bar. There was a small fitness room that offered treadmills, cardio machines, weights, balls, etc. They also provide headphones for use on the equipment which was a nice touch! There is a spa on site but I did not have an opportunity to try any services. Complementary coffee is offered in the bar area in the mornings. There is a restaurant in the hotel that serves lunch and dinner and they offer breakfast through room service. Staff was very pleasant and accommodating. We called down several times to request extra blankets, towels, coffee, etc and the staff was always happy to accommodate our requests.

  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank msj65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
109 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed 5 February 2012

The Rafaello is on a quiet, lovely street just between Lake Shore Drive (lakefront) and The Hancock Tower and water tower, close to great skyline views, shopping, many restaurants, pubs and shopping, Oak Street beach and Navy Pier. The concierge were very accomodating. It has recently been updated, and all is slick. Small, nice bar off the lobby where we met friends. The room has some nice ammenities--all rooms have a mini-fridge (just remove the stuff in it and don't drink them or $$$$), microwave, wine glasses and corkscrew, Keurig coffee maker and even a shoe shine machine! Rooms with better views were a bit smaller, and the slightly larger rooms had scenic views of the dumpsters below (good for a few laughs, anyway). A cozy, great hotel! We had a Living Social coupon, so got a really good deal. If I paid premium dollar in the summer, I might look for somewhere cheaper.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank snorkel-luvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Guest Relations Manager at Raffaello Hotel, responded to this review, 10 February 2012
Thank you for your positive review of the Raffaello hotel! I am happy that you enjoyed all of the ammenities that we offer in our beautiful suites. It is great that you took advantage of all the hotel and the city of Chicago has to offer! The next time you are in town, please email raffaelloguest@meninhotels.com to make a reservation at a special rate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

I enjoyed my stay at Raffaello. The service was excellent, and the location was great (a short walk to the Brown and Red lines).

  • Stayed May 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank corjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Guest Relations Manager at Raffaello Hotel, responded to this review, 10 February 2012
Thank you for your quick and positive review of the Raffaello Hotel! I am happy that you found the hotel to your liking as well as the close proximity to all of the great attractions in the city of Chicago. It is great to hear that my staff provided you with excellent service. The next time you visit Chicago, please email raffaelloguest@meninhotels.com to book a reservation at a special rate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roscoe, Illinois
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 23 January 2012

When we arrived we werre greeted by some of the most friendly doorman we have come across. A smile and great scense of humor. (Even though the weather in Chi-town was horrible during our stay.) This hotel is in prime location to the Magnificant Mile and the Water Tower Place, good distance to some fantastic restaurants. Rush Street is so very close and so is the lake. This would be the perfcet location for a summer visit. The room was very nice. The only this I regret is paying additional for a higher room. If I stayed there again I would not do so. Reason being, is is located right next to the John Handcock Tower and that is all you see, not the beautiful Chicago Skyline. However, being higher up gave us more quiet than the Chicago traffic. So, it was a wash I guess. The bed and all decor was beautiful and comfortable. I think next time I booked I would go for the suite. A very wonderful experiance. Thank you.

Room Tip: If you are looking for a hotel with the Chicago skyline view this is not the one. But, it is a wond...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gidget&rocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samantha R, Guest Relations Manager at Raffaello Hotel, responded to this review, 10 February 2012
Thank you for your positive review of the Raffaello hotel! I am pleased that you found the accomodations to your liking and that you were able to easily enjoy the city of Chicago from the clsoe proximity of the hotel to all the great attractions of the city! Please email raffaelloguest@meninhotels.com the next time you are in town so we can get you a great room at a special rate.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Raffaello Hotel

Property: Raffaello Hotel
Address: 201 E Delaware Pl, Chicago, IL 60611-1713
Phone Number:
Region: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#56 Luxury Hotel in Chicago
#60 Romantic Hotel in Chicago
#69 Family Hotel in Chicago
#70 Business Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:4 star — Raffaello Hotel 4*
Number of rooms: 172
Official Description (provided by the hotel):
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more   less 
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Also Known As:
Raffaello Hotel Chicago

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