Was in the process of booking this hotel for a week in December and was encouraged by Tripadvisors recommendations. However, having read these terrible reviews I wonder how Tripadvisor can stand behind this recommendation when so many people have had such a horrible experience. The management of the Rafaello would be better off if they did not respond with the same useless rigmarole, how ridiculous to invite people to come back to what one reviewer called "a hole" and give them a second chance. Do they not realise that for many people their holiday is a hard-earned and long anticipated event to which they travel great distances and arrived tired and hopeful in their selection. I know from personal experience the heartbreak involved in taking your family to a bad hotel and I wouldn't wish it on my worst enemy. Tripadvisor, PLEASE TAKE NOTE
- Official Description (provided by the hotel):
- Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more less
- Reservation Options:
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- Also Known As:
- Raffaello Hotel Chicago