The service at this Sheraton was incredible. Chief Experience Officer Danita was great, and allowed us to check in a few hours early. Even though it was incredibly busy, we only waited about 3 minutes to check in, and the staff were more than accommodating. They even allowed us to leave our bags at the hotel after checkout the next morning while we walked around the city. The only thing that wasn't 5 star were the bathrooms - the paint job was not great, and there were some areas of the walls that were peeling. Also, it is kind of strange to have to pay to use their wireless internet. Other than that - great!We will be back!
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
- Reservation Options:
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- Also Known As:
- Chicago Sheraton