We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheraton Grand Chicago
Nearby Hotels
US$211
US$188
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$169
US$118
Booking.com
View Deal
  • Free Wifi
Savings alert! 37% below average rates

The price you found is 37% lower than this hotel's average rate of US$188/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$209
US$144
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Savings alert! 33% below average rates

The price you found is 33% lower than this hotel's average rate of US$216/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hilton Chicago(Chicago)(Great Value!)
US$126
US$118
Expedia.com
View Deal
  • Pool
  • Restaurant
Savings alert! 39% below average rates

The price you found is 39% lower than this hotel's average rate of US$193/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Palmer House A Hilton Hotel(Chicago)(Great Value!)
US$215
US$192
Hilton.com
View Deal
  • Pool
  • Restaurant
US$231
US$209
EmbassySuites.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
US$174
US$169
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$203/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Warwick Allerton-Chicago(Chicago)(Great Value!)
US$128
Booking.com
View Deal
  • Restaurant
  • Room Service
Savings alert! 39% below average rates

The price you found is 39% lower than this hotel's average rate of US$209/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

The James Chicago-Magnificent Mile(Chicago)(Great Value!)
US$212
US$158
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$178/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$234
US$219
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Reviews (5,295)
Filter reviews
5,295 results
Traveller rating
2,583
1,562
703
286
161
Traveller type
Time of year
LanguageAll languages
More languages
2,583
1,562
703
286
161
Show reviews that mention
All reviewsthe rivernavy pierthe club loungeshula's steakhousewithin walking distanceconcierge deskmichigan avewhole foodsthe magnificent mileself parkingfitness centercorner roommillennium parkhotel is in a great locationmag milethe loopfew blocks
Filter
Updating list...
4,043 - 4,048 of 5,295 reviews
Reviewed April 1, 2012

We live about 90 miles from Chicago and go a few times a year to hit shops and museums. This time, our group included six adults and six children in three rooms... two rooms had views of the river and one looked out to the Navy Pier ferris wheel. The hotel was extremely accommodating... they had no problem putting the rooms together and requests for extra pillows/blankets/towels were no problem. The staff was unusually friendly so much so that it really stood out to us. Because we were such a large group, we decided to eat breakfast in the hotel restaurant and I have to say they have a FANTASTIC buffet. We sat down and looked at the menu and saw it was very pricey ($24/person) so we actually started to walk out. The staff followed us and said all the kids eat free... so if you have a number of children in your group, it is a value... I'm not sure that they have this on any signage so ask before you sit down. (Of course, the total check was $187 for breakfast which is totally high but everyone was so full it counted as our lunch as well so that's why I say value.) There is also a pool... it is small and was extremely crowded but it is a pool none-the-less in the city. And, perhaps most importantly, the location is very good. Our immediate family includes three children (11, 9 and 4-yr-old in a stroller) and we walked up to American Girl, over to Navy Pier, into the Theatre District over the weekend with absolutely no need for cabs. The parking is standard ($51/day) but they do not charge for a second day if you move your car before 6 p.m. on the second day. Therefore, we spent $51 for parking for the one-night/two-day trip which is decent by Chicago standards. We would absolutely return again on a future trip. A great time was had by all!

  • Stayed: March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2012

I stayed in a double bed room for one night on the 28th floor. The layout for the room is nice however after review the bed for bedbugs I noticed that the bed skirts were dirty. They were stained!! I don't know what the stains were and I wasn't getting close enough to find out. The only reason that I didn't call room service is because I was tired from shopping all day.

The bathroom smelled like urine and I didn't want to shower in there because I didn't know it it was clean! I was very disappointed and I couldn't wait to check out in the morning!

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank BrittineyZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 30, 2012

As golden member of SPG, I was upgraded to excetutive floor as usual, the view from my room is uplifting! The Navy Pier just outside, especially the night view. Me and my Husband really enjoy the longue and the staff who serve us is the best. I cannot remember his name, Rene? is friendly and make me and hubby feel so warm in winter Chicago. He is a happy person try to let us enjoy all snacks in longue...Very impressive!

Stayed: February 2012
Thank flypiggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 29, 2012

For a business hotel, I don't have too many requirements:
- Clean room
- Central location
- Restaurant options
- Good internet connection

The Sheraton delivered fine on the first three, but their internet connection speed has put this hotel on my "do not return" list.

The connection seemed slow at first, so I used www.speedtest.net to test it. I averaged 0.5 mbps download speed when using either the wired connection in my room, the wireless connection in my room, and the wireless connection in the lobby. To put that in perspective, my home connection is 40x faster and the "acceptable" range for hotels these days needs to be at least 5-10x faster. Because of this slow connection, I was not able to access my corporate network and therefore not able to access the programs and data that I needed.

This internet speed is almost unimaginable at a major hotel in 2012, and the fact that they charged $13.95 for it was the icing on the cake.

One additional point for business travelers: I tend to forget things during trips. This time, I forgot my razor. Obviously this is my fault. I called down to the front desk to ask if shaving kits were available and they said that they would send one up to my room. Forty-nine minutes later it arrived, and I had to call the desk two more times to check the status. I could have run to Walgreen's and back in half the time. Just plain frustrating...

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BSKND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 27, 2012

We went up to Chicago for a weekend, and needed a place to stay. We found the Sheraton. We got a good rate, $125 for a $300 room, and their parking was only $39 a day. I know... $39 a day doesn't sound like a deal, but try parking in Chicago! Anyway, the website was sick. The place looked old, and classic and I was prepared for a great visit.

The location was good, but the hotel was just OK. The beds were REALLY soft, but that was about it. I asked for the Peter Hart suite, but was denied. (My good friend Peter Hart stayed there a few months ago. It was an inside joke!)

The hotel was just that... a bed, a shower, and that's about it. We were close to the subway, there was a lot of stuff within walking distance. Good trip, but the hotel was decent at best.

Room Tip: When you book your room, ask for a "water view". You either see the water, or the city. We had a city view, and it was nice.
  • Stayed: March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ricky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews