I stayed at the Sheraton Hotel and Towers for a second time this March because the conference I was attending was at the hotel. The location is good (walking distance to most everything). However, the room was filthy. I had to move the bedside table to plug in a charger and it was disgusting to see the amount of dust and discarded items behind there. I even left the table pulled out in hopes that housekeeping would clean behind there but they never did the entire time (4 days) that I was there.
I also looked under the beds and it was very dirty under there.
The windows were so dirty I couldn't even enjoy the view.
Finally, wifi was a joke. I could barely load email nevermind watch any video.
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
- Reservation Options:
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- Also Known As:
- Chicago Sheraton