We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$257
US$220
Sofitel
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$244
US$218
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
US$366
US$314
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Hilton Chicago(Chicago)(Great Value!)
Book now, pay at stay
US$202
US$193
Hilton.com
View Deal
  • Pool
  • Restaurant
Best Western River North Hotel(Chicago)(Great Value!)
US$142
US$134
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Palmer House A Hilton Hotel(Chicago)(Great Value!)
Book now, pay at stay
US$200
US$192
Hilton.com
View Deal
  • Pool
  • Restaurant
US$222
US$199
Booking.com
View Deal
Certificate of Excellence
  • Breakfast included
  • Pool
Book now, pay at stay
US$200
US$181
Expedia.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
Free cancellation until 01/08
US$227
US$199
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$225/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$253
US$184
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (5,331)
Filter reviews
5,332 results
Traveller rating
2,598
1,575
710
287
162
Traveller type
Time of year
LanguageAll languages
More languages
2,598
1,575
710
287
162
Show reviews that mention
All reviewsthe club loungethe rivernavy piershula's steakhousewithin walking distanceconcierge deskmichigan avewhole foodsthe magnificent mileself parkingfitness centercorner roommillennium parkhotel is in a great locationmag milethe loopfew blocks
Filter
Updating list...
4,067 - 4,072 of 5,332 reviews
Reviewed April 9, 2012

A quick out of town weekend for us. Great location, room was comfortable and clean. Checkin process was extensive with long lines. Our stay was supposed to include in room free internet, which it did, but you had to accept the charge first and then they credited it. Seemed too complicated for a free perk. Also said robes in the room, there were none. The number of kids at the club level was very high and a lot of poor parenting going on that was not the hotel's fault, but detracted from our stay for sure. The free breakfast was always out of something and the lines were long and not enough seating. The coffee had run out twice on each day that we were there, they only had a pumper pot for a ton of people. They indicated we had to fill out cards on the number of people eating so they could plan appropriately in the future, but 2 days, they never gave us the cards. The room was wonderful, the amenities, not so much. The warm cookies at night and the manager's reception on Thursday were very nice. The bell staff was very helpful.

Room Tip: Don't count on the free perks listed... you will have to requests them to be brought up, The view of the river and the lake were wonderful!!!
  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paulette Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 8, 2012

staff have been warm, welcoming and very helpful regarding local restuarants and events. The room was clean, great views and comfortable, especially the linens. The location, price and linens will keep us coming back.

Room Tip: Ask for a lake view and ask the desk for help getting into the Yolk for breakfast.
  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 7, 2012

We spent four days in Chicago at the Sheraton Chicago Hotel and Towers and had a wonderful time. The location was fantastic, within walking distance of many great restaurants, museums, and shopping. The river/lake view from our room was beautiful and the staff were extremely helpful. Definitely recommend!

Stayed: March 2012, travelled on business
Thank CoolKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 7, 2012

We were told we could check in when we got there at 5:00pm but would be called on our cell phone when we could get a room because they didn't have any rooms ready. 4 hours later, they hadn't called and we walked back in to see if there was a room ready so we could sleep somewhere with our 6 year old! After a LOT of "discussion", they finally agreed to give us the room we had reserved over a month earlier and already paid for! Without any compensation for the hassle and them acting like this was not a big deal, we stayed because we had paid for it but will NEVER use a Sheraton again!

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Dstep1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 7, 2012

The staff was very nice, check in was quick, even with a line of guests waiting to check in. Rooms were clean and the bed was very comfortable. Hotel was in a great location which was easy for us to walk to many different places. Our children loved the pool and the pool area and locker rooms were very clean. We ordered room service for dinner one night and the food was excellent!! We will be staying here next time we visit chicago.

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Debbie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews