We got a great rate by booking from the SPG website, so we started off on a good foot. When we got to the hotel, it was packed with lots of families, so it was a long checkin process, but again, worth the wait. Asked for and got a renovated room, which was great again. The breakfast was fine, the club floor access was super, except that again, crowded with lots of families...the poor staff looked overwhelmed. Some families were letting their kids run around without supervision, which put stress on other guests and of course the staff. The pool was fine, but a bit too small for the 4th largest hotel in the city. Location was terrific, we walked everywhere. Parking was expensive, but it was the same price all over town, so park at the hotel.
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
- Reservation Options:
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- Also Known As:
- Chicago Sheraton