We were in town for the Chicago Auto Show, and this was the "official" hotel for the show. We got a fair rate plus free tickets to the show, so we chose to stay there. From the moment we pulled into the driveway and were greeted by the bellman, our experience with the staff was excellent. Everyone was polite, courteous, and helpful. Although the room seemed clean, the beds were comfortable, it was quite, and the price was nice, it's not a "gotcha" hotel in terms of being out of the ordinary. And that's not a snub, it was a nice place. But the staff is what really makes you want to stay there again, they're that good.
A word of caution. Use the valet service if you have a car to park. The self-park is across the street and underground, so it may not be the safest place to park. I didn't have any problems, but I really didn't want to go out to my car after dark when I forgot to get something out of it. And it was $16 a day, so it was no bargain. Use the valet parking.
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
- Reservation Options:
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- Also Known As:
- Chicago Sheraton