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“Great Location!”

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Hotel Indigo Chicago Downtown Gold Coast
Ranked #127 of 191 Hotels in Chicago
Reviewed 11 November 2017

I stayed here with friends on a short staycation and we really loved it! It was nice to be located close to the city center but still away from all the tourists along the Mag Mile. There are so many great restaurants and bars within walking distance from this hotel along Division and in the Viagra Triangle. It's also really close to the Red Line and easy to access other parts of the city. Furthermore, the rooms were clean, comfortable, and well appointed.

  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank StephanieL842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this reviewResponded 14 November 2017

Thank you for taking a moment to share feedback from your recent stay. We appreciate your kind words and are happy to hear that you enjoyed your time with us. We hope to have you back for another visit soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 - 12 of 1,304 reviews

Reviewed 5 November 2017

This quirky little hotel was just the right fit for my weekend with friends. It was close to everything that I needed to get to that weekend. We were able to get into our room early and we had a spacious corner room with a little sitting area rather than a standard hotel room. Would recommend.

  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank oleary910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this reviewResponded 10 November 2017

Thank you for taking a moment to share feedback from your recent stay. We are happy to hear that you enjoyed your stay with us and appreciate you sharing your kind words! We hope to have you back for another visit soon.

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Reviewed 5 November 2017 via mobile

Hotel Indigo was the perfect Gold Coast location! The room was adorable, Aveda products, clean and cozy. Staff was very friendly and accommodating. A quick walk to Rush St. Right next to my favorite brunch spot—3 Arts Cafe! I will definitely stay here my next Chicago trip. Highly recommend!

Stayed: November 2017, travelled with friends
Thank Jacqueline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this reviewResponded 6 November 2017

Thank you for taking a moment to share comments regarding your recent visit to our hotel. We appreciate all your kind words and are happy to hear that you enjoyed our hotel. We're already looking forward to your next visit!

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Reviewed 29 October 2017

I stayed at the hotel on the night of October 25th. The front desk personnel were both personable and charming. especially Cookie. I like to think of her as my Hotel Mother. The room was on a high floor with a nice sunny southern view. It was clean and nicely furnished. The only problem I had was that one lamp had a burned out bulb. the bed did not look like it fully made up. There were two skimpy pillows. I called down to the front desk and was immediately provided with two more. The only other problem was the TV. I needed help from the personnel to use the controls successfully. The lack of stations to choose from was small. At night there no sounds and I slept like a log. The next morning I went down to the dinning room for breakfast. Excellent caring service with very good food. When I checked out and needed a cab the bellman sprang to action with efficient concerned service. I will definitely come again and recommend this hotel for all who appreciate value and service.

  • Stayed: October 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank raymond b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

Arrived late at night, room was not ready. It did not took long to find me another room and I was offered a voucher for the breakfast, so staff responded quickly and efficiently. Thank you.

However, I did not find the room clean : floor damaged, spiders in the bathroom, ...
And the breakfast did not provide an enjoyable experience : there is no buffet and you have to order your food. It took almost an hour to complete, which is way too long when you just wanted a quick bite before rushing to your customer meeting.

Stayed: October 2017, travelled on business
1  Thank Rodukas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this reviewResponded 27 October 2017

Thank you for taking time out of your day to share feedback from your recent experience at our hotel. Please accept our sincerest apologies for our failure to meet your expectations. We will work hard as a team to prevent the issues that you experienced from happening again in the future. We thank you again for your feedback and hope that you will consider returning to our hotel in future.

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Reviewed 16 October 2017

I really love the Gold Coast neighborhood. Lots of things to do in a very safe and friendly area. The hotel is an older property but well furnished and clean. Would definitely recommend staying there. Can't wait to take another group their.

  • Stayed: October 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank KurtLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this reviewResponded 17 October 2017

Thank you for taking the time to share feedback from your recent stay. We appreciate your kind words and are happy to hear that you enjoyed your time with us. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

We spent a weekend here and for the money I was pretty impressed. Understand this is not a 5 star hotel, if you are looking for luxury this is not it but if you are looking for a clean, well maintained, inexpensive hotel then look no further.
Our room was long and narrow, not large, but what you wold expect. It was at the rear of the hotel and very quiet and kind of had a Cape Cob beach feel to it. This a pretty old building with narrow halls and small elevators but I found it to be clean and the staff was friendly and helpful.
I was impressed with the workout room. They had a full collection of new machines. It would be nice if they offered water and towels in the work out room but at least the machines were well taken care of.
For what they charge a night and their location I don't think you can do better. Sure, there are far more luxurious hotels but not at this price point.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Matt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this reviewResponded 11 October 2017

Thank you for taking the time to share feedback from your recent stay with us. We appreciate your kind words and are happy to hear that you enjoyed your time with us. We hope to have you back for another visit in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#30 Spa Hotel in Chicago
#99 Business Hotel in Chicago
Price Range: $102 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo

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