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Traveller rating
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All reviews free prosecco the theater district social hour rooms are small wine hour beautiful hotel every evening thin walls bed was comfortable front desk staff blue line lobby bar business trip millennium park king suite location was perfect michigan ave
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Reviewed July 6, 2021 via mobile

Fantastic service! Ben was awesome. Very helpful front desk. Ask for a room facing the street. The bed is very comfortable. AC was amazing too. Slightly thin walls but I have seen worse. Fantastic location if you take the blue line from Ohare. Walking distance to the Bean and Art Institute too.

Room tip: Room towards the street
Date of stay: July 2021
Trip type: Travelled solo
1  Thank CHILL617
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ben Hou, Other at The Allegro Royal Sonesta Hotel Chicago Loop, responded to this reviewResponded August 10, 2021

Hi Chill617,

Thank you for your Wonderful Review! I am glad that we were able to exceed your expectations during your stay. We hope that you come visit us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 4, 2021

The hotel is beautiful, nice decor and the staff is friendly.
My only issue is the rooms, at the least what we were in is quite small. Hotel parking is relatively affordable compared to other hotels in Chicago.

Date of stay: July 2021
Trip type: Travelled as a couple
Thank AndreBR
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ben Hou, Other at The Allegro Royal Sonesta Hotel Chicago Loop, responded to this reviewResponded August 10, 2021

Hi AndreBR,

Thank you for taking time to review our hotel! We do agree that we do have a beautiful hotel, and we pride ourselves in Staff friendliness. Next time book one our Premier Kings and it will WOW you! We hope that you stay with us again!

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Reviewed May 31, 2021 via mobile

So the soap was in the soap dish and had been used, so much for cleaning...
The bed was uncomfortable it was very loud, do to the room being right next to the L, and other guest thought that they had to hold a meeting in the middle of the night in the hallway. Also we had to ask several times for our luggage and also for a Keurig. I called the Hotel a few days prior to arrival and asked if their Restaurant and Bar was open and was told yes...Of course that was not true, and for spending $230.00 per night. we expected way better service than this... We won’t be staying there again!

Date of stay: May 2021
Trip type: Travelled as a couple
2  Thank Jackie B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ben Hou, Other at The Allegro Royal Sonesta Hotel Chicago Loop, responded to this reviewResponded August 10, 2021

Hi JakcieB,

Thank you for taking time and reviewing our hotel. We are sorry that there was issues with the cleanliness in your room, and the time that it took for you to receive your request items. We take your feedback very seriously and will be following up with our Department Heads. We also apologize for the information that you received in regards to our Restaurant and Bar. We do apologize, and hope that you give us another opportunity in the future.

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Reviewed April 21, 2021 via mobile

The details of this hotel are gorgeous. Elevators, seating, mirrors, and lighting are spectacular. Would have loved to have a drink in the lobby. Stay was affordable with the exception of parking. Rooms were small, but bed was comfortable and shower worked well.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank AnneS589
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ben Hou, Other at The Allegro Royal Sonesta Hotel Chicago Loop, responded to this reviewResponded August 10, 2021

HI AnneS589,

Thank you for you review! We do think our hotel is gorgeous too! We are planning to get our bar up and running so that on your next stay you can have a drink in the lobby! Also, did you park with us? Our self-park option with in and out is only $30! Thanks again, and we will see you next time!

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Reviewed April 17, 2021 via mobile

Dark and sexy! Comfortable beds and smaller rooms. The restaurant and bar are still not open which was a total bummer. Parking is very expensive so park across the street in the garage. The lock the door at 11 so you have to call to get back in the hotel.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank Teakwo23
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ben Hou, Other at The Allegro Royal Sonesta Hotel Chicago Loop, responded to this reviewResponded August 10, 2021

Hi Teakwo23,

Thank you for your review! We are working on getting all of our amenities back up and running, We are working to get our outlets and amenities back up and running. We do hope that you give us another opportunity in the future.

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