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Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Ranked #1 of 7 Hotels in Downers Grove
Certificate of Excellence
Roanoke, IL
Level 6 Contributor
132 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Family weekend getaway”
Reviewed 14 April 2012

Spent 2 - nights at the Doubletree from 3/9/12 to 3/11/12 to spend time with family. It is a great area for restaurants & shopping. We booked on-line through the Hilton Honors website, using our points. At time of reservations, we requested to have connecting rooms with our daughter & her family. Our request was provided & we appreciated that convenience. The front desk staff provided us with chocolate chip cookies upon check-in, as well as, our breakfast coupons. During our stay, we requested maintenance in our suite & they responded promptly. The hot breakfast included was more than we expected. The wait staff in the breakfast area did a great job clearing away our plates promptly. We would definitely consider returning to this property.

  • Stayed March 2012, travelled with family
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Helpful?
1 Thank BradnCheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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751 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Ann Arbor, Michigan
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 April 2012

Hotel staff was great. (Great job guys) Only thing I didn't like was the atrium noise. It's not their fault...but whoever designed it obviously didn't think about noise. Also, TV's could use some updating. Tube televisions...really? Also no free wifi.

  • Stayed April 2012
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Helpful?
Thank arummler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 March 2012

This was the first time I stayed here and my expectastions were exceeded in every way.

The property is located in an office park that has a very residential feeling. Curved streets and lots of trees. And it is close to major highways, reataurants and great shopping.

The hotel is very clean and in perfect condition. The rooms are being renovated and flat screen TVs added. This is a great hybrid of the budget business suite and full service hotel. You get a large room with seperate living and sleeping areas, two desks, two TVs, wet bar with microwave and frig. Room service is available and there is a restaurant.

My stay was quiet, the room perfect and the staff amazing. Thank you Cassie at the front desk for making me feel so welcome!

I really liked this hotel and I will definately be back.

  • Stayed March 2012, travelled solo
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Helpful?
Thank FrodisIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Downers Grove, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2012

I'm a Diamond member with the Hilton Group and as a result of that I usually get decent upgrades and perks when I try to stay at any of the Hilton hotels. The Double Tree in Downers Grove looked unsanitary, my iron did not work, half of the towels in the bathroom had colorful spots of them, the AC/heating unit was unbelievably loud to the point it would wake me up at nights and the best of all, THEY CHARGED MY CREDIT CARD EVERY NIGHT FOR THAT DAY. Obviously this hotel is having some serious financial issues and that's why they need every dime on DAILY BASIS. As a result of constant similar charges, two of my credit cards were disabled by my credit card companies assuming that there were fraudulent activities and charges are being made. There are many other reputable hotels in this area. AVOID THIS ONE!!! Hilton should take their franchise away!!!!

Room Tip: Stay away from this hotel!!!!
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  • Stayed February 2012, travelled on business
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Helpful?
2 Thank Shawn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indianapolis, Indiana
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 February 2012

Normally stay someplace else when traveling but decided to try the Doubletree as the other hotel was getting "tired." Generally liked this Doubletree better. The bed was much more comfortable. The TV's are old tube style, and the channel selection is very limited so that is a negative - hope that gets upgraded. Had no difficulty with WIFI in the room which was nice. The breakfast buffet is much more robust, and less expensive, than my usual location. The room would be a bit cramped for two people for a long stay, but for one person on business travel it was just right.

  • Stayed January 2012, travelled on business
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Helpful?
Thank msm1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level 5 Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 January 2012

Really liked this hotel. The suites are simple yet well kept. The food was good & sleep quality great. Didn't have time to visit the restaurant but that too looked great.
Will be a good place for business visitors.

  • Stayed January 2012, travelled on business
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Helpful?
Thank ikazi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level 5 Contributor
85 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 January 2012

The rooms are huge as every room is a suite with a separate living room. Some of the decor is dated and the TVs are old with the huge backs. Too bad they weren't flat screens. Bathrooms are tiny and need updating. It was hard to open/close shower door. Beds were very comfortable and clear. Nice to be greeted with a warm cookie. But the breakfast is about $14 and not that great.

  • Stayed January 2012
    • Value
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Helpful?
Thank ProfessorCool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove

Property: Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove
Address: 2111 Butterfield Rd, Downers Grove, IL 60515-1043
Phone Number:
Region: United States > Illinois > DuPage County > Downers Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Downers Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Suites by Hilton Hotel & Conference Center Chicago / Downers Grove 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
The Doubletree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove is situated in Chicago's western suburbs next to Lombard and Oakbrook, Illinois. Centrally located between Chicago O'Hare International Airport (ORD) and Chicago Midway (MDW) the Doubletree Suites Downers Grove is the perfect choice for business meetings. Offering an International Association of Conference Center (IACC) approved meeting facility, our comfortable surroundings and exceptional catering team provide the ultimate environment for any business or social occasion. ... more   less 
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Also Known As:
Doubletree Guest Suites & Conference Center Chicago / Downers Grove Hotel
Doubletree Guest Suites And Conference Center Chicago / Downers Grove
Doubletree Downers Grove
Doubletree Chicago Downer Grove

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