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Reviewed October 15, 2019

It was your basic hotel room. Bed sheets had spots on them, may have been dirt. Toilet didnt work well. Loud people could be heard from my room well into the late night. You would be better off going out for breakfast if you stayed here.

Date of stay: October 2019
  • Trip type: Travelled as a couple
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Review collected in partnership with this hotel
Thank wyattstockdale
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
fvh_super8, General Manager at Super 8 by Wyndham Fairview Heights-St. Louis, responded to this reviewResponded October 16, 2019

Mr./Ms. Stockdale,
Thank you for completing the survey about your recent stay with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to make improvements to ensure that we offer a better experience for you and other guests in the future.
Thanks,
Penny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 10, 2019

Check in/out easy
Breakfast is mediocre
Bed very comfy
Close to lots of eateries
My place to stay when I travel home
I’ve said all I have to say, but the review has to be 200 characters...............

Date of stay: October 2019
  • Trip type: Travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank LNSess
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
fvh_super8, General Manager at Super 8 by Wyndham Fairview Heights-St. Louis, responded to this reviewResponded October 14, 2019

Mr./Ms. LNSess,
Thank you for completing the survey about your recent stay with us. Your business is very important to us and we vlaue your feedback by telling us what you liked about your stay and how we can improve. You are helping us deliver a superior experience for you and other guests in the future. We hope to see you again soon.
Thanks,
Penny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 5, 2019

This hotel isn't terrible, but it's pretty beat up and the air quality leaves a lot to be desired. The elevator reeks of cigarette smoke and the entire hotel is stuffy. Our room had a fan in the bathroom, but it didn't suck any air out so we had to leave the bathroom door opened if we wanted to get the moisture out. There was mold on the ceiling and the drywall patch was pretty rough (see photo). There were two lamps with dual plugs, which is nice, but the plug holes in one of them were so loose they didn't work at all. There is torn carpet throughout the place and the reception area has a bunch of junk laying all over the place. The people who work there were nice. The breakfast was decent except for the peanut butter. The packets had completely separated into pure peanut oil and dry/hard peanut butter. I had some on our first morning (not an issue) and thew away two packets before just giving up on day two. We were originally scheduled for 4 days and our plans changed so we wanted to leave two days early. They were accommodating and that went smoothly. My understanding is that a new manager just started, so hopefully conditions will improve in the near future. As of today: September 5, 2019, I would only stay there if I really had to. (location is good)

Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
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Thank Rich R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2019

Bad stay ! staff doesn't listen to guests complaints but hotel is in a excellent location plenty of restaurants and shopping within walking distance. Rooms are large could use updating . Breakfast is ok not anything special but it is a quick and on the go breakfast.

Date of stay: August 2019
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank donnie l
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2019

Room was very aged. Breakfast was not really breakfast unless you like a bagel or cereal.
Service staff was very friendly.
For the price I would probably spend more to stay somewhere else.
Location is great within 15 minutes from St.Louis and alot of shopping and restaurants nearby

Date of stay: July 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Cruiser00596903577
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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