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“Super massage- gets rid of your toxins”

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Ramada Galena Hotel and Day Spa
Ranked #6 of 11 Hotels in Galena
Certificate of Excellence
northwestIL
Level 2 Contributor
6 reviews
“Super massage- gets rid of your toxins”
Reviewed 26 February 2012

Great Spa experience! Look at the over 90 reviews of the Ramada! The Skiers stay in the winter and tourists in the summer. Our local company likes to hold conference dinners at the Ramada; utilizing local caters
The hidden gem is the spa! I really didn’t want the competition from other customers to hear about the spa . but the place is too great and too relaxing and wonderful not to share it. So, it is well recommended. The service was tops, prices were reasonable, staff was friendly and accommodating.
Heidi is great in the spa! My wife talked me into going in for a full body massage for my Valentines’ Day gift from her. It was great! The room, warm scented oils, mood music, and the glass of water set the day for you.
They also do hair and nails. Brenda cuts my wife’s hair and just tried the spa massage and was so impressed she bought a 6 month block of massages.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank richcrandall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (82)
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English first
Rochelle
Level 1 Contributor
4 reviews
Reviewed 20 January 2012

My husband and I booked a King suite, and the room was much nicer than the picture on the internet. The bed was extremely comfortable. The decor was nice, and the hotel was clean and definitely kept the historical feel that makes Galena "Galena." The hot tub didn't function very well and did leave the rust ring that others mentioned, but having grown up in the country, I was used to that. I visited in the winter months but would love to visit again in the warmer weather to enjoy the grounds around the hotel.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Laura Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Ramada Galena Hotel and Day Spa, responded to this review, 28 June 2012
Thank you for taking the time out of your schedule to post a review on Tripadvisor. At the Ramada in Galena, Illinois, we pride ourselves on bed and breakfast, country inn atmosphere, and we work hard to offer the one of the best hotel and resort experiences in the Tri-State area. We’re on the western end of historic Galena, just a 3 minute drive from Main Street, and we’re just 20 minutes east of downtown Dubuque, Iowa. Whether you’re enjoying a quiet, relaxing stay, a trip for shopping and dining, visiting our on-site Indulge Day Spa, or viewing our perennial gardens by the stony pond and creek, our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.
We are under new ownership and updating and renovating, and we hope to see you again.
If we can provide any assistance, don't hesitate to contact us directly at 815-777-2043.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sauk City, Wisconsin
Level 1 Contributor
4 reviews
Reviewed 16 January 2012

On our honeymoon my wife and I found this hotel to be average in regards to the price we were charged. With a 20% discount we paid $119/night for a 2 night stay in a hot tub suite, by far the most I have ever paid for a hotel room but I really wanted the hot tub/suite experience. We enjoyed the breakfast as everything was very fresh and was a bit more extensive than the average continental breakfast. The extra large pool was also amazing even though it looked like it had not been really cleaned well in a while since the bottom of the pool was greenish. The room was nice and clean but the TV systems could use some serious updating as the remotes barely worked and we had to unplug the tv to get it to turn off. As for the more serious downside the water was very rusty due to a high mineral content. It left a solid ring around the hot tub and was slightly disturbing when bathing in brown water. I was originally planning on passing on my tips directly to hotel staff, but I decided not to do so unless the staff asked how our stay was. Upon checkout I was surprised that I was never asked this question as I have always been asked this at any other hotel that I have stayed in. Overall I'd say this hotel is nice, but for the rates that are being charged they should fix a few of these issues. With the water issue we had to make an unplanned trip to the local Walmart and stock up on bottled water for our stay since drinking the colored water was rather unpleasant due to it's metallic taste.

Room Tip: Bring bottled water with you to this hotel and try to get a second floor room since it is much quiet...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KevinS25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Ramada Galena Hotel and Day Spa, responded to this review, 28 June 2012
Thank you for taking the time out of your schedule to post a review on Tripadvisor. We thank you for bringing your concerns to our attention. The Ramada Galena is now under new ownership and we are in the process of updating our guest room televisions, carpet, and wallpaper, and resurfacing the pool floor. We will also be replacing our well system and hooking uyp to city water, which will alleviate the issues with the high mineral content of the water.
At the Ramada in Galena, Illinois, we pride ourselves on bed and breakfast, country inn atmosphere, and we work hard to offer the one of the best hotel and resort experiences in the Tri-State area. We’re on the western end of historic Galena, just a 3 minute drive from Main Street, and we’re just 20 minutes east of downtown Dubuque, Iowa. Whether you’re enjoying a quiet, relaxing stay, a trip for shopping and dining, visiting our on-site Indulge Day Spa, or viewing our perennial gardens by the stony pond and creek, our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.
With the coming updates and improvements, we hope to see you again.
If we can provide any assistance, don't hesitate to contact us directly at 815-777-2043.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kankakee, Illinois
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 December 2011

This Ramada is awesome! It was a perfect romantic get-away! The whole holtel was in pristine shape! Breakfast was delicious and not crowded! I just want to know if the front desk ordered the soft snowfall on Friday night! It was like being in a holiday post card! Thank you Galena Ramada!

  • Stayed December 2011, travelled as a couple
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Helpful?
Thank Penny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
getmetherenow
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 December 2011

The Ramada, Galena, was perfect for the "girls" weekend that we had planned. The hotel was very clean, and emulated the Galena "old fashioned" charm. Yes, it is decorated in a victorian fashion of a yesteryear instead of the sleek, updated contemporary or classic look that most hotels are changing to. This is however, because of the Galena area. A contemporary hotel would be very out of place here. Galena's attraction is the preservation of it's early history. The buildings are restored beautifully to their original states, and the ambiance that the town creates is wonderful. The Ramada tries to continue the feel of the town in their decor. The rooms are simple, but they are spacious and they are clean. I definitely recommend the spa! This is what attracted us to the hotel in the first place. (we also weren't up for the whole bed and breakfast environment since we were having a ladies weekend.) The spa offered nice packages for the hotel guests that you should definitely take advantage of. Compared to some of the other hotels in the area, the price was very inexpensive. For the amount of time that we actually spent in the room, this hotel suited us perfectly. The morning breakfast included in the rate was very adequate to get the day started. French toast, waffles, and the other basic continental fare. Staff was very friendly and helpful with restaurant suggestions and other things that we needed. Beds were queen sized, not just doubles. Pool area is HUGE! I wouldn't hesitate to stay here again upon returning to Galena!

Room Tip: We like the second floor, even though there isn't an elevator.
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank getmetherenow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford, Illinois
1 review
Reviewed 6 December 2011

my husband and I spent the weekend at this hotel the room was very nice we had a jacuzzi and fire place just what we were looking for very romantic and relaxing.very one was very nice cant wait to go again

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ana O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricDLong, Asst. GM at Ramada Galena Hotel and Day Spa, responded to this review, 8 December 2011
Thank you for taking the time out of your schedule to post a review on Tripadvisor. At the Ramada in Galena, Illinois, we pride ourselves on bed and breakfast, country inn atmosphere, and we work hard to offer the one of the best hotel and resort experiences in the Tri-State area. We’re on the western end of historic Galena, just a 3 minute drive from Main Street, and we’re just 20 minutes east of downtown Dubuque, Iowa. Whether you’re enjoying a quiet, relaxing stay, a trip for shopping and dining, visiting our on-site Indulge Day Spa, or viewing our perennial gardens by the stony pond and creek, our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.
We hope to see you again.
If we can provide any assistance, don't hesitate to contact us directly at 815-777-2043.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire, Illinois
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 December 2011

Went there for a girls shopping weekend. Very quiet. Soft beds. Very clean. Will definitely stay there again!

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ddwz2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricDLong, Asst. GM at Ramada Galena Hotel and Day Spa, responded to this review, 8 December 2011
Thank you for taking the time out of your schedule to post a review on Tripadvisor. At the Ramada in Galena, Illinois, we pride ourselves on bed and breakfast, country inn atmosphere, and we work hard to offer the one of the best hotel and resort experiences in the Tri-State area. We’re on the western end of historic Galena, just a 3 minute drive from Main Street, and we’re just 20 minutes east of downtown Dubuque, Iowa. Whether you’re enjoying a quiet, relaxing stay, a trip for shopping and dining, visiting our on-site Indulge Day Spa, or viewing our perennial gardens by the stony pond and creek, our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.
We hope to see you again.
If we can provide any assistance, don't hesitate to contact us directly at 815-777-2043.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Galena Hotel and Day Spa

Property: Ramada Galena Hotel and Day Spa
Address: 11383 W US Highway 20, Galena, IL 61036-9685
Phone Number:
Region: United States > Illinois > Galena
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Galena
#8 Romantic Hotel in Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Galena Hotel and Day Spa 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Close to Downtown Galena, Shopping and Dining. Our Ramada Galena Hotel was made for whatever occasion you have in mind, be it your wedding and reception, hosting a business event, or having a romantic getaway near Dubuque. Located on Highway 20 and situated on 10 well-manicured acres, including a catch-and-release fishing pond and beautiful gardens, our Galena, IL, hotel offers bed and breakfast charm in northwestern Illinois. Each room features standard amenities like free Wi-Fi Internet access, and you are invited to use the fitness center complete with 67-foot indoor heated swimming pool, whirlpool, exercise room and volleyball court. Savor in a full body wrap, hot stone massage or a manicure at our full-service day spa, then return to your room for a relaxing evening. Suites with hot tubs and fireplace, as well as handicapped-accessible rooms, are available at our non-smoking Galena, Illinois, hotel. After a refreshing night of rest, start each day of your stay with free continental breakfast. ... more   less 
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Also Known As:
Ramada Hotel And Day Spa Galena
Ramada Galena
Galena Ramada

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