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Holiday Inn Express Hotel & Suites
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Reviews (105)
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All reviewswarm cinnamon rollsthe breakfast areameeting roomoff the highwayenjoyed my stayrooms are spaciousstayed one nighthot and cold itemsrecommend this hotelpool areafront desk staffelevatorclerk
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91 - 96 of 105 reviews
Reviewed February 1, 2012

I have been staying here atleast once a month for over a year now, and I have never had a problem here! Very friendly staff, fast check in and out, clean rooms, clean bathrooms, nice beds. Everything looks new. They have a nice, free, breakfast in the morning.
wifi. and of course a great pool and hot tub area. It is convienently located off of the interstate. I would recommend this hotel to any type of traveler, business or family.

  • Stayed: January 2012, travelled on business
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Thank pete1111_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded February 27, 2012

Thank you your kind review and your monthy business. We appreciate you choosing our hotel and look forward to seeing you again soon.

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Reviewed January 30, 2012

I have enjoyed the stays here very much and the service is outstanding.I would highly recommend this hotel to everyone!

Room Tip: all rooms are fantastic!!!
  • Stayed: January 2012, travelled on business
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Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded February 23, 2012

Thank you for commenting positively about our hotel. I am pleased that you found our service outstanding. We hope to see you again in the near future at our Holiday Inn Express & Suites in Jacksonville.

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Reviewed January 7, 2012

We had an enjoyable stay here, the staff was very friendly, the rooms and facilities were clean. Brenda, who managed the breakfast area, greeted guests and made them feel welcome, even early in the morning! and she was quick to clear the tables and let guests know when hot food woudl be available. Well done!

  • Stayed: November 2011
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Thank texxas21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded February 23, 2012

Thank you for your positive review. I am pleased that you found our staff to be friendly and welcoming and our rooms to be very clean. We hope to see you again at our Holiday Inn Express & Suites during your next trip to Jacksonville.

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Reviewed December 10, 2011

Went to Jacksonville for a funeral. Heard this was the best property.

Pros:
1. Large rooms (some of the largest I've seen!)
2. Very clean
3. Comfortable bed and no grody comforter (they use the duvet)
4. Nice pool and hot tub area
5. Free breakfast
6. Free wifi

Cons
1. My mom says she saw mold in her bathroom; however, I didn't see it.
2. The room price was fairly high for Jacksonville.

  • Stayed: December 2011, travelled with family
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Thank DCmetrodogmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded February 27, 2012

Thank you for choosing to stay with us during your recent trip to Jacksonville. Your positive comments are appreciated greatly. We look forward to seeing you again soon.

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Reviewed November 1, 2011

This is exactly what you expect at a Holiday Inn Express: clean, friendly service, mid-level rates (about $81 the night I stayed). This one appears to be fairly new. Only (minor) downside is it is about 1.8 miles from town center, but it is right of the freeway.

  • Stayed: October 2011, travelled solo
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1  Thank KeldiKlutz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael F, General Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded February 27, 2012

Thank you for commenting on our clean rooms and our hospitality. We know that you have a choice when you travel and we appreciate you choosing the HIExpress while in Jacksonville. We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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