I moved into a room and there were holes under the kitchen sink.I didn't receive housekeeping six times.When I did finally receive housekeeping the sinks and the tubs were still dirty.I had to contact the manager myself after I left message at the front desk of my problems.General manager and her assistant just gave 20,000 points two days refund and 10.00 off our bill.I contacted Bill Marriott's and nothing was done to satisfy me.Why would they not give me a credit for all the days I did not receive housekeeping.Hospitality is not at this hotel.When you dine in eating area no one greets you.If Bill Marriott knew this everyone would be fired.
- Official Description (provided by the hotel):
- The newly renovated Residence Inn by Marriott Chicago Lombard hotel is a TripAdvisor Certificate of Excellence winner specializing in short or extended stays. Start your day with our complimentary breakfast buffet and end it at our free evening Residence Inn Mix, on a variety of weeknights. You will appreciate quick connections with our free WiFi and complimentary shuttle service within 5 miles of the hotel. Enjoy the thoughtfully designed suites perfect for an extended stay with 35 HD channels, warm fireplaces, full kitchens featuring stainless steel appliances, and large living areas. Located 1 mile from Yorktown Center and 4 miles from Oak Brook, we are conveniently located for leisure after you take care of business less than 2 miles away at the Highland Business District. Our Lombard hotel provides easy freeway and Metra access which gives you the chance to explore downtown Chicago just 20 miles away. After a long day, relax and take a swim in our outdoor pool, or enjoy our exclusive SportCourt(R). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Priceline, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Residence Inn Chicago Lombard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Residence Inn Chicago Lombard Hotel Lombard
- Residence Inn Lombard
- Lombard Residence Inn