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“Want a good burger?”
Review of The Claim Company

The Claim Company
Ranked #16 of 129 Restaurants in Northbrook
Price range: US$9 - US$24
Cuisines: American
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Dining
Transit: Northbook Court is part of the CTA route and can be picked-up or dropped off at many Mall entrances.
Reviewed December 21, 2017

Here it is...a Chicago relic...came, went and back again.

I also enjoy the Mother lode burger with lots of choices for toppings and fries there. Located in a great mall, service good...sometimes you have to wait for a table, but the staff is efficient and friendly.

Salad bar a mainstay and can be had alone or a one stop visit with you meal..depends on your appetite. I am a fan!

Date of visit: November 2017
    • Value
    • Food
Thank Lerlene2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Owner at The Claim Company, responded to this reviewResponded March 13, 2018

Thank you for taking the time to post your review and thank you for your loyalty.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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10 - 14 of 122 reviews

Reviewed December 2, 2017

The waitstaff at The Claim Company have always been very friendly and accommodating on every visit. I've never had a bad entree. The burgers, salads, fajitas, steak sandwich... all excellent! Great fried onion strings.

The only thing I have not enjoyed at The Claim Company is one of their "signature items", the fried mozzarella. It is not prepared like traditional fried mozzarella. Instead, it is an egg roll exterior with melted cheese inside. It is original but doesn't taste too good.

They also have a bar area with televisions, wifi for guests, and a quality salad bar. There are several excellent restaurants in the Northbrook Court area and The Claim Company certainly holds its own with the rest of them.

Date of visit: December 2017
    • Value
    • Service
    • Food
Thank payitfwd71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Owner at The Claim Company, responded to this reviewResponded March 13, 2018

Thank you for your kind review and loyalty!
Appreciate your visit and look forward to your return.

Michael

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Reviewed November 17, 2017 via mobile

The menu looked so good- but the food was sub-par. I really enjoyed the soup, but everything else we got was bland and we did not finish it. We did get the food to go, although I don't feel like it should have deteriorated to what it was.

Date of visit: November 2017
Thank GreenleeFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Owner at The Claim Company, responded to this reviewResponded November 19, 2017

Reading your review I’m not sure if you dined in or Carryout. I will assume you carryout. Sorry that you were underwhelmed. Some food travels better and some does not. Not knowing what you ordered all I can say is sorry and that our food or for that matter everyone’s food taste better in the restaurant. Thank you for your visit and hope you will give us another try.

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Reviewed November 12, 2017 via mobile

We enjoyed lunch in comfortable booth in between shopping yesterday. Our waiter was fantastic - helped my father get WiFi setup, brought my mother a sundae for her birthday. Taco Salad was delicious! My father enjoyed the burger and fries. Great looking salad bar. Football games on the TV. Family atmosphere. Definitely recommend it as a great place to stop and rest while out holiday shopping.

Date of visit: November 2017
Thank 244laurib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Manager at The Claim Company, responded to this reviewResponded November 13, 2017

Thank you for your review and visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 11, 2017 via mobile

Service was good, attentive waiters. Food was good and well priced. I thought that since the restaurant is in a mall with expensive and exclusive stores, it was going to be a place with a different ambiance than the one we encounter. This looks like any other suburban family restaurant. Decor is Western-like, seems in need of an update. Bathrooms are old. We thought that it was going to be at least like an Red Robin. It is conveniently located!!

Date of visit: November 2017
Thank naya58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, Owner at The Claim Company, responded to this reviewResponded November 13, 2017

Thank you for your review and visit! Agree with you on updating space. Hope In the future. Thank you and have a great week!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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